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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.64 (989 reviews)

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4.64

Based on 989 reviews, last reviewed 20th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Really love my reward current account I think its fa... Really love my reward current account I think its fantastic and its been the perfect account needed for my everyday money needs. Reviewed on: 20th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (989)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Excellent app

It’s very easy to use app to send and make payments. The best app out here of other bank apps I use. Reviewed on: 18th February 2023

A helping hand

The app is so user friendly, you have so much information at your fingers and products such as higher interest savings accounts, investment ISAs and credit cards can be applied for in moments. Guidance is accessible through video appointments and sign posting to resources, experts and tailored advice is freely given. The Reward account provides cash back for spending and this has been a small but invaluable helping hand during the cost of living crisis Reviewed on: 18th February 2023

Fantastic bank and fantastic online banking

10/10 - would always recommend my friends and family to NatWest. No doubt. Reviewed on: 18th February 2023

Always good deals and customer services

Always good deals and customer services Reviewed on: 18th February 2023

Great bank

I've had numerous bank accounts however the NatWest reward account and reward credit card are the best. Reviewed on: 18th February 2023

Best for me

I trust this bank for 50 odd years Reviewed on: 18th February 2023

Amazing

Fantastic offers and easy to use Reviewed on: 18th February 2023

App is great, service is great.

Easy to get in contact with people. App is fluid and initiative. Reviewed on: 18th February 2023

Great customer service

A great bank that cares about its customers. Yearly reviews to ensure you know all about their available products and to check your financial needs. You can do everything on the app from applying for loans, reviewing and amending standing orders, paying in cheques and you can see all the accounts you hold even if their not a natwest account. I love this bank, they are always available to help Reviewed on: 18th February 2023

Best banking app ever!

I can do everything I need to do without needing to call anyone, or go into the bank. It’s so easy to use and responsive, and makes me feel in control of my finances. Reviewed on: 18th February 2023

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