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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Quick and easy to use

Everything is really easy to use. No issues and a lot easier since the pandemic. Reviewed on: 18th February 2023

Excellent service

Nat West Bank and staff are true professional and have a person focused approach and always use effective communication. Reviewed on: 18th February 2023

Very Happy

I have banked with NatWest for over twenty years and have always been happy with the service I've received. Their banking app is absolutely brilliant, banking wherever I am. I do all my banking through the app these days as it is just so convenient and easy Reviewed on: 18th February 2023

Straightforward.

Easy to calculate everything. No nasty surprises. Reviewed on: 18th February 2023

Informative app

Easy to use and see multiple accounts in on place, with a budget tool to see were you are spending Reviewed on: 18th February 2023

Great

Great little money maker earns you back 36 squid a year Reviewed on: 18th February 2023

Superb account

Never had an issue, spoken to Janet who reviewed my account explains where’s best to put my money and what I should do. Can’t fault NatWest never had this experience with any other account Reviewed on: 18th February 2023

Brilliant

The app is so easy to use. The overall experience using the app is simplistic and there’s always help at hand if needed 10/10 Reviewed on: 18th February 2023

Best bank

A bank that is Always happy to help you Reviewed on: 18th February 2023

Great banking app

The app is so easy to use, you can do everything you need to without having to travel to a branch. It offers services that other banks don’t such as get cash and paying in cheques. I have just discovered round ups which is an easy way to save without noticing it. I wouldn’t bank with anyone else Reviewed on: 18th February 2023

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