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NatWest: Reward Account reviews

4.78
Based on 971 reviews, last reviewed 20th Feb 2026
1500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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1%
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1%
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1%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026
Debbie Alonso's avatar
Debbie Alonso

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Great value

5
The app is slick and does not bug like its competitors. I make back what the account costs in the reward points. For a while my money made more in converted reward points than it would in a savings account. The customer service is exemplary. Reviewed on: 18th February 2023

Rewards

5
Great account that gives back, rewards are received from doing normal daily things like shopping and checking your balance on the app. Reviewed on: 18th February 2023

Easy to use

5
Easy to use. Secure log in. Responsive help line. Helps me manage my money by reducing non processed ( pending ) payments from the balance Reviewed on: 18th February 2023

Easy and rewarding

5
Account is clear about cash available. Rewards are regularly collected and help. Super service - fast, efficient and friendly. Very happy to stay with Nat West! Reviewed on: 18th February 2023

Best banking app

5
So easy to use and always making new and improved features Reviewed on: 18th February 2023

Easy to use app

5
NatWest app is simple to use and secure. Reviewed on: 18th February 2023

10/10

5
Great account and mobile app, NatWest are the best Reviewed on: 18th February 2023

SMART Banking

5
Natwest made banking easy for me, and I had recommended the services to my family and friends, which they are also enjoying the services. I love Natwest. Reviewed on: 18th February 2023

Best bank

5
Fabulous banking app, never had no problems Reviewed on: 18th February 2023

Great account that pays

5
I have been a rewards account customer for many years now and have been completely satisfied with the product Never had a problem with it and with the rewards I get makes it a very worth while account to have Reviewed on: 18th February 2023

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