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NatWest: Reward Account reviews

4.57
Based on 991 reviews, last reviewed 10th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Reward accounts worth it I have other accounts which don’t seem to get as much cashback or ‘rewards’. I also love the platinum travel credit card! It’s now my go to card for e... Read more Reviewed on: 11th June 2026
hannahbrasch90@gmail.com's avatar
[email protected]

Latest lowest rating:

1

Verification process sucks Tried to get a Natwest Travel Rewards Credit card. Wasted 2 attempts (of multiple calls) in an attempt to getting this sorted. The issue is not the cu... Read more Reviewed on: 10th July 2026
Safe Lunatic's avatar
Safe Lunatic

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Reward Account now

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NatWest Reward Account reviews (991)

Good experience

5
Whenever I have had issues they have been dealt with. Not too many issues. Easy to find what I need Reviewed on: 18th February 2023

Ease of use

4
Excellent app. Can pay in cheques, transfer, do everything except pay in cash. So much better than HSBC who's app I could not even use! Reviewed on: 18th February 2023

Great bank, best bank!

5
I feel very much supported and on course to achieve all my financial dreams and goals. Reviewed on: 18th February 2023

Amazing experience

5
Since joining NatWest I have never looked back the banking up is so useful and easy to access. Reviewed on: 18th February 2023

Excellent Bank

5
Excellent online banking, easy to use app, good in branch customer service, best bank. Reviewed on: 18th February 2023

Bank that listens....

5
I ave experienced personalised service with Natwest Bank in every area..even in little things as calling to request that ATM machine be loaded with 5pounds notes and it was done!!!! Reviewed on: 18th February 2023

Brilliant

5
Brilliant app.. helpful and straightforward Reviewed on: 18th February 2023

ease of use

4
In life many things are complicated. It's nice to have a banking app that's so easy to use but still makes you feel safe knowing your money is where it's supposed to be and helps you live the rest of your complicated life with a little less stress where it counts the most as we treat our money like it's a member of the family. Reviewed on: 18th February 2023

Love Nat West

5
Great company to work with. Love Nat West Reviewed on: 18th February 2023

Customer service and Professional staff

5
Always help ur needs and respond quickly to phone calls especially on Covid-19 pandemic. Helping people's as usual. Improving the banking more often. Protecting people for scammers. Reviewed on: 18th February 2023

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