Write a review

Go to business site

NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

View other NatWest products

4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

Read all reviews Write a review

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Reward Account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Reward Account reviews (971)

Excellent customer service

MY experience banking with Natwesr has been amazing Reviewed on: 18th February 2023

Very excellent Banking Services

Been with NatWest for some years now and they are great Reviewed on: 18th February 2023

Perfect

Perfect customer service. Couldn’t ask for a better bank. Human contact when needed Reviewed on: 18th February 2023

Best bank by a mile

NatWest has moved with the times and provides a service for the future. The app provides a lot of facilities which other bank doesn’t such as getting access to cash without a bank card, deposit a cheque via app etc. online security is a priority for the bank and I always feel secure using the app. The non fee paying account offers customers money back for using direct debits and standing orders so every 3 months I get to convert perks to cinema tickets Reviewed on: 18th February 2023

Simply amazing

Fantastic card and reward scheme. Reviewed on: 18th February 2023

Natwest accounts

I have a number of accounts with natwest, never have a problem accessing any detailed statements, very quick to put interest rates up on the savings accounts and branch staff are all really helpful. I've been with natwest for 20+ years, recommended by my grandparents and my parents. Reviewed on: 18th February 2023

Fantastic bank

Natwest bank is Always helpful! & Knowledgeable! They consider the customer & banking us rasy. We still have a lical branch which is very important. The reward account is great as helps get a little back every month. Reviewed on: 18th February 2023

Does what it says

I have been with Natwest for many years and never had any issues. They are vigilant when things happen with my account and do not pressure me into taking on things I do not want. Reviewed on: 18th February 2023

So straightforward and easy

Always straight forward and easy can do everything I want from the app. Simple. Reviewed on: 18th February 2023

National Westminster

Easy to use app. Clear and stable. Reviewed on: 18th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Current Account
from Halifax 4.54 from 10 reviews
Current account
from Triodos Bank 4.93 from 8148 reviews
Current Account
from Allied Irish Bank - AIB 2.49 from 16 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.93 from 15431 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub