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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Good experience

Whenever I have had issues they have been dealt with. Not too many issues. Easy to find what I need Reviewed on: 18th February 2023

Ease of use

Excellent app. Can pay in cheques, transfer, do everything except pay in cash. So much better than HSBC who's app I could not even use! Reviewed on: 18th February 2023

Great bank, best bank!

I feel very much supported and on course to achieve all my financial dreams and goals. Reviewed on: 18th February 2023

Amazing experience

Since joining NatWest I have never looked back the banking up is so useful and easy to access. Reviewed on: 18th February 2023

Excellent Bank

Excellent online banking, easy to use app, good in branch customer service, best bank. Reviewed on: 18th February 2023

Bank that listens....

I ave experienced personalised service with Natwest Bank in every area..even in little things as calling to request that ATM machine be loaded with 5pounds notes and it was done!!!! Reviewed on: 18th February 2023

Brilliant

Brilliant app.. helpful and straightforward Reviewed on: 18th February 2023

ease of use

In life many things are complicated. It's nice to have a banking app that's so easy to use but still makes you feel safe knowing your money is where it's supposed to be and helps you live the rest of your complicated life with a little less stress where it counts the most as we treat our money like it's a member of the family. Reviewed on: 18th February 2023

Love Nat West

Great company to work with. Love Nat West Reviewed on: 18th February 2023

Customer service and Professional staff

Always help ur needs and respond quickly to phone calls especially on Covid-19 pandemic. Helping people's as usual. Improving the banking more often. Protecting people for scammers. Reviewed on: 18th February 2023

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