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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.64 (989 reviews)

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4.64

Based on 989 reviews, last reviewed 20th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Really love my reward current account I think its fa... Really love my reward current account I think its fantastic and its been the perfect account needed for my everyday money needs. Reviewed on: 20th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (989)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Amazing experience

Since joining NatWest I have never looked back the banking up is so useful and easy to access. Reviewed on: 18th February 2023

Excellent Bank

Excellent online banking, easy to use app, good in branch customer service, best bank. Reviewed on: 18th February 2023

Bank that listens....

I ave experienced personalised service with Natwest Bank in every area..even in little things as calling to request that ATM machine be loaded with 5pounds notes and it was done!!!! Reviewed on: 18th February 2023

Brilliant

Brilliant app.. helpful and straightforward Reviewed on: 18th February 2023

ease of use

In life many things are complicated. It's nice to have a banking app that's so easy to use but still makes you feel safe knowing your money is where it's supposed to be and helps you live the rest of your complicated life with a little less stress where it counts the most as we treat our money like it's a member of the family. Reviewed on: 18th February 2023

Love Nat West

Great company to work with. Love Nat West Reviewed on: 18th February 2023

Customer service and Professional staff

Always help ur needs and respond quickly to phone calls especially on Covid-19 pandemic. Helping people's as usual. Improving the banking more often. Protecting people for scammers. Reviewed on: 18th February 2023

Great value

The app is slick and does not bug like its competitors. I make back what the account costs in the reward points. For a while my money made more in converted reward points than it would in a savings account. The customer service is exemplary. Reviewed on: 18th February 2023

Rewards

Great account that gives back, rewards are received from doing normal daily things like shopping and checking your balance on the app. Reviewed on: 18th February 2023

Easy to use

Easy to use. Secure log in. Responsive help line. Helps me manage my money by reducing non processed ( pending ) payments from the balance Reviewed on: 18th February 2023

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