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NatWest: Reward Account reviews

4.79
Based on 983 reviews, last reviewed 26th Mar 2026
2600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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8%
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1%
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1%
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1%

Latest highest rating:

5

Natwest Reward account great return on direct debits. Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026
bemmybristol's avatar
bemmybristol

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (983)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

3
Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Customer service and Professional staff

5
Always help ur needs and respond quickly to phone calls especially on Covid-19 pandemic. Helping people's as usual. Improving the banking more often. Protecting people for scammers. Reviewed on: 18th February 2023

Great value

5
The app is slick and does not bug like its competitors. I make back what the account costs in the reward points. For a while my money made more in converted reward points than it would in a savings account. The customer service is exemplary. Reviewed on: 18th February 2023

Rewards

5
Great account that gives back, rewards are received from doing normal daily things like shopping and checking your balance on the app. Reviewed on: 18th February 2023

Easy to use

5
Easy to use. Secure log in. Responsive help line. Helps me manage my money by reducing non processed ( pending ) payments from the balance Reviewed on: 18th February 2023

Easy and rewarding

5
Account is clear about cash available. Rewards are regularly collected and help. Super service - fast, efficient and friendly. Very happy to stay with Nat West! Reviewed on: 18th February 2023

Best banking app

5
So easy to use and always making new and improved features Reviewed on: 18th February 2023

Easy to use app

5
NatWest app is simple to use and secure. Reviewed on: 18th February 2023

10/10

5
Great account and mobile app, NatWest are the best Reviewed on: 18th February 2023

SMART Banking

5
Natwest made banking easy for me, and I had recommended the services to my family and friends, which they are also enjoying the services. I love Natwest. Reviewed on: 18th February 2023

Best bank

5
Fabulous banking app, never had no problems Reviewed on: 18th February 2023

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