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NatWest: Reward Account reviews

4.79
Based on 983 reviews, last reviewed 26th Mar 2026
2600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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1%
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1%
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1%

Latest highest rating:

5

Natwest Reward account great return on direct debits. Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026
bemmybristol's avatar
bemmybristol

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (983)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

3
Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Great account that pays

5
I have been a rewards account customer for many years now and have been completely satisfied with the product Never had a problem with it and with the rewards I get makes it a very worth while account to have Reviewed on: 18th February 2023

Excellent customer service

5
MY experience banking with Natwesr has been amazing Reviewed on: 18th February 2023

Very excellent Banking Services

5
Been with NatWest for some years now and they are great Reviewed on: 18th February 2023

Perfect

5
Perfect customer service. Couldn’t ask for a better bank. Human contact when needed Reviewed on: 18th February 2023

Best bank by a mile

5
NatWest has moved with the times and provides a service for the future. The app provides a lot of facilities which other bank doesn’t such as getting access to cash without a bank card, deposit a cheque via app etc. online security is a priority for the bank and I always feel secure using the app. The non fee paying account offers customers money back for using direct debits and standing orders so every 3 months I get to convert perks to cinema tickets Reviewed on: 18th February 2023

Simply amazing

5
Fantastic card and reward scheme. Reviewed on: 18th February 2023

Natwest accounts

5
I have a number of accounts with natwest, never have a problem accessing any detailed statements, very quick to put interest rates up on the savings accounts and branch staff are all really helpful. I've been with natwest for 20+ years, recommended by my grandparents and my parents. Reviewed on: 18th February 2023

Fantastic bank

5
Natwest bank is Always helpful! & Knowledgeable! They consider the customer & banking us rasy. We still have a lical branch which is very important. The reward account is great as helps get a little back every month. Reviewed on: 18th February 2023

Does what it says

5
I have been with Natwest for many years and never had any issues. They are vigilant when things happen with my account and do not pressure me into taking on things I do not want. Reviewed on: 18th February 2023

So straightforward and easy

5
Always straight forward and easy can do everything I want from the app. Simple. Reviewed on: 18th February 2023

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