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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

always there to help

I am so glad i am banking with natwest because of their polite hands on customer service in branch or online . i love the app so much . i can do everything from the comfort of my house . Reviewed on: 18th February 2023

Excellent

Happy with this bank account and rewards Reviewed on: 18th February 2023

I couldn't ask more

I've been with Natwest with 20 years now and always being very happy with their products and customer services. The Natwest app is easy to navigate, easy to use and i feel that i have my accounts in control everyday. Reviewed on: 18th February 2023

User friendly

So simple, total control it couldn’t be more simple Reviewed on: 18th February 2023

Best banking app

The NatWest online app is so easy to use and always very informative Reviewed on: 18th February 2023

Excellent service

Excellent service and super friendly staff , always helpful Reviewed on: 18th February 2023

Use this every day

Helps me keep track if all my transaction. I use this app every day ...several times a day in most cases Reviewed on: 18th February 2023

Best Banking Experience by far

I use several banking apps and the NatWest app is the best Reviewed on: 18th February 2023

Easy to use

I am glad I bank with NatWest bank , NatWest thinks for you and with you. Reviewed on: 18th February 2023

Personal experience

I find the Natwest app to be so easy to use. I am in my 60s and to have all my finances available at a touch of a button is brilliant. It's easy to use and very clear to understand. Reviewed on: 18th February 2023

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