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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Staff very helpful

I have always found the Staff to get very helpful if I have had any queries. Reviewed on: 18th February 2023

Nice bank

I have been with Natwest almost 6 years now. I took my first loan from Natwest without no stressed, also have overdraft and credit card. Reviewed on: 18th February 2023

Very easy to understand.. and always happy to help

No matter how small the problem always there for that extra support also feel in control and very safe Reviewed on: 18th February 2023

NatWest App

Love the app, couldn’t be without it, makes banking so quick and easy. Reviewed on: 18th February 2023

Great bank and rewards scheme

Been with Nat West for many years now. Easy to use app and love the rewards scheme. So easy to exchange for use in High Street stores. Reviewed on: 18th February 2023

Mobile app

Mobile app is easy to javigate through, easy to use. Reviewed on: 18th February 2023

Best I ever banked with

Natwest app is the best one I ever seen. I was with other banks before, but staying with Natwest as everything just works and there’s never a problem with communication or sorting out whatever I need. Also, great interest on saving accounts currently. Reviewed on: 18th February 2023

Easy bank app

Great customer service, online chat is straightforward and a great range of services offerred. Reviewed on: 18th February 2023

Brilliant

Excellent bank, excellent online services, always helpful and easy Reviewed on: 18th February 2023

User friendly/fast/informative/organised

THE most used App on my phone! As a wheelchair user this tool is an umbrella tool that I use to manage most of my life with. It is my my personal must-have in my day to day life. Reviewed on: 18th February 2023

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