Smart Money People Logo

NatWest: Reward Account reviews

4.79
Based on 983 reviews, last reviewed 26th Mar 2026
2600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Natwest Reward account great return on direct debits. Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026
bemmybristol's avatar
bemmybristol

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (983)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

3
Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Great Bank

5
I've had no problems ever over the past 15 years. Reviewed on: 18th February 2023

Good service

5
Staff are very friendly and welcoming Reviewed on: 18th February 2023

Review account

5
The app is flawless and the extra incentives makes this account extremely likeable. NatWest employees are always polite and happy to help where they can making it in my opinion one of the best banking service providers. Reviewed on: 18th February 2023

Never had problems

5
Since I'm with them, never had problems. Reviewed on: 18th February 2023

Great account

5
Easy to open and use, nice benefits for the tiny fee and you earn that back easily every month! Reviewed on: 18th February 2023

Best Mobile App

5
Natwest banking app provides ultimate mobile bank experience,. I have no hesitation in recommending Families and friends to partake in this ultimate experience. Reviewed on: 18th February 2023

Modern banking

5
NatWest have always had great tech. Their online banking has consistently been ahead of competitors. Everything is ready to use and accessible on smart phones. Reviewed on: 18th February 2023

Great service always

5
Great customer service all the time. Friendly, helpful people who really understand the needs of their customers Reviewed on: 18th February 2023

Nice people good secure bank

5
Whenever I do have to go into the bank, the people are more than helpful and are always there if you need any help. The banking app is easy to direct through and is secure. Reviewed on: 18th February 2023

Best app

5
Very interactive and user-friendly Reviewed on: 18th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Life Insurance

    from NatWest 5.00 from 3 reviews
    NatWest
  • Tracker Rate Mortgage

    from NatWest 5.00 from 5 reviews
    NatWest
  • Rooster card

    from NatWest 4.93 from 17291 reviews
    NatWest
    View all products