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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (952 reviews)

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4.77

Based on 952 reviews, last reviewed 18th Nov 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Thank You, NatWest for a Truly Outstanding Service! I don’t think banks get the appreciation they truly deserve, especially when they’ve already taken steps to protect you before you even realise you’ve... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (952)

Great app interface and good customer service

Very easy to navigate app interface, and the website is just as pleasant to use. Customer service has been informative and responsive over the very few times I've needed to use it. My only issue is with the information in transaction history. When I receive payments, all other banks I have used and still use, list the transaction by the name of the sender, making it very easy. However, NatWest seem to list the transaction by the reference (no information on the sender until a day or two later), which doesn't make it easy for checking payments. This is quite a hassle and is why I would give NatWest a 7-8/10. There are still a great range of products they offer, all easy to set up and easy to use. I've also never had a problem with NatWest's interest rates. Reviewed on: 8th February 2023

Natwest Reward Account

I have found the reward account a great product, it's so easy to earn rewards as I spend Reviewed on: 2nd February 2023

Great Account

ive enjoyed using the rewards account Reviewed on: 2nd February 2023

Reward account good for bills

We've had a joint reward account to pay our bills for about 7 years and earned about £500 in rewards during this time. App is good to use and nice that there are branches to go into when needed sometimes. Reviewed on: 2nd February 2023

Fantastic bank

Great bank, always willing to go a step further to help out. Great offers from the reward account Reviewed on: 1st February 2023

Amazing

Easy, great digital experience, lots of new features. Reviewed on: 24th January 2023

Best mobile app around!

So quick and easy to use. Love it. Reviewed on: 24th January 2023

Easy money easy account

The account is simple to use never had a problem and I’m making so much cash back it’s like a little savings account I never knew I needed Reviewed on: 23rd January 2023

Excellent banking app

Recently moved from lot’ Lloyds and have been really impressed by ease of use, speed of new feature release, and the overall experience Reviewed on: 20th January 2023

NatWest is the best

I find the dealing with NatWest with its products and services really help me make my life easier. I find that the staff and the app just first class. Reviewed on: 19th January 2023

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