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NatWest: Reward Account reviews

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4.78
Based on 971 reviews, last reviewed 20th Feb 2026
1500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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8%
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1%
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1%
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Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026
Debbie Alonso's avatar
Debbie Alonso

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M
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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Hassle free banking

5
I've been a Natwest customer for a long time now and I can do alot from the app or from my online banking, the rewards account is a brilliant idea and we'll thought about especially in the current climate. Great Bank and always thinking about the future. Reviewed on: 17th February 2023
Shane Watkinson's avatar
Shane Watkinson

Go that extra mile !!

5
Make you feel welcome !! Talk to you in a safe place to help/talk !! Dealing with own issues & making a choice of decisions for my needs !! To choose from Paul Reviewed on: 17th February 2023
William Paul Fennah 's avatar
William Paul Fennah

Easy and friendly internet banking

5
No other bank apart from natwest. Reviewed on: 17th February 2023
Liey Lee's avatar
Liey Lee

Top professional bank

5
Excellent customer service support and professionals Reviewed on: 17th February 2023
Adeniyi Adelanwa's avatar
Adeniyi Adelanwa

Excellent service

5
Easy and straightforward access to your account. You feel secure everytime you log in. Reviewed on: 17th February 2023
Marilyn's avatar
Marilyn

Great APYs for savings account

5
I’m very pleased to receive one of the best interest rates for my savings from NatWest. Easy and simple to use. Reviewed on: 17th February 2023
Anonymous's avatar
Anonymous

Excellent service

5
I’ve always received excellent service Reviewed on: 17th February 2023
Karl Parker's avatar
Karl Parker

Had for years, great service

5
Really easy to use app, does everything that I need it to and one of the best banks I've had. Hope you keep up the great work. Good hints and tips on how to manage my money. Really happy with it, thanks! Reviewed on: 17th February 2023
MagentaSnowflakes's avatar
MagentaSnowflakes

The plain truth

5
Fab customer service. Plus the rewards/ interest on savings is the best on the market. The app is awesome and really easy to use and secure. Reviewed on: 17th February 2023
andy-anderson@outlook.com's avatar
[email protected]

Best bank I ever had

5
Really good app with clean UI Aand UX and lots of functionality Reviewed on: 17th February 2023
Pedro David Garcia Lopez's avatar
Pedro David Garcia Lopez

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