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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.79 (987 reviews)

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4.79

Based on 987 reviews, last reviewed 18th Apr 2026

3100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The most customer friendly banking app. The most customer friendly banking app. Great Customer Service. Rewards fairly easy to collect and exchange for credit to bank account or voucher fo... Read more Reviewed on: 18th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (987)

Great account

Rewards great way to gain extra pennies Reviewed on: 17th February 2023

Great account and bank

I’ve had the reward account for the best part of a year, I think the cash back function and rewards for simple things like logging into your app and having direct debits is a very attractive feature of the account. Very happy banking with NatWest, so much so that we recently took our mortgage with them. Even more recently I’ve decided to take a credit card with them and use their BNPL product. Very happy customer. Reviewed on: 17th February 2023

Excellent service

I have no problem banking my money to the bank very efficient. Reviewed on: 17th February 2023

Best savings rate

Easy to bank through mobile application Reviewed on: 17th February 2023

Bank that feel like home

One stop shop for all your banking needs via NatWest banking app. Reviewed on: 17th February 2023

Fantastic banking service

Really easy to use couldn’t fault it Reviewed on: 17th February 2023

Hassle free banking

I've been a Natwest customer for a long time now and I can do alot from the app or from my online banking, the rewards account is a brilliant idea and we'll thought about especially in the current climate. Great Bank and always thinking about the future. Reviewed on: 17th February 2023

Go that extra mile !!

Make you feel welcome !! Talk to you in a safe place to help/talk !! Dealing with own issues & making a choice of decisions for my needs !! To choose from Paul Reviewed on: 17th February 2023

Easy and friendly internet banking

No other bank apart from natwest. Reviewed on: 17th February 2023

Top professional bank

Excellent customer service support and professionals Reviewed on: 17th February 2023

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