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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.84 (931 reviews)

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4.77

Based on 931 reviews, last reviewed 27th Feb 2025

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I’ve been with NatWest for over 50 years. Nuff said. I’ve had an account with NatWest for over 50 years and wouldn’t dream of moving elsewhere. I get rewards for spending on things I would buy anyway, a... Read more Reviewed on: 27th February 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (931)

Excellent benefits

This is the best bank account that I have ever had. The benefits are excellent and the app is very user friendly and useful. Reviewed on: 17th January 2022

Great for current account

Excellent website. Very clear to be able to see what I am doing. Very deliberate processes to go through to move money around. Two layer security. Reviewed on: 16th January 2022

Great service

I have received great service from natwest. I got offered a financial review and products to assist me. I couldn't fault the service at all Reviewed on: 12th January 2022

Reward Account

I have had this account for over 4 years now and it has been very "reward"ing! I have used the rewards for avios to save money on flights, and also allow them to build up so I have a nice pot to go shopping with at Christmas! The platform is simple and it's very easy to access and claim the rewards you want so I will continue to use it! Reviewed on: 12th January 2022

Methods not suitable for modern times

Still require card readers for transactions over a certain amount- unable to use mobile app to authorise/create these payments , meaning that you need to use a desktop browser. Not had this experience with other banks. Flakey chat support too, and you often get conflicting messages from different reps. Phone support is pretty good though, no issues with that. Reviewed on: 14th June 2021

Always willing to find a solution

There are so many ways to engage with NatWest which means I feel safe and I can get the answer I need day or night. Reviewed on: 28th April 2021

Ease of use

Virtual assistant linked to my accounts is very helpful after normal banking hours. Reviewed on: 28th April 2021

Online customer service

I have good experience regarding my query recently Reviewed on: 28th April 2021

Really easy switch

I really love this account, it gives you rewards just paying your bills, I only switched a few months ago and my rewards have built up to £25, which you can just leave to save or use on great offers, The app is fantastic and answers most questions and it’s easy to contact them. I moved from the co-op to this account so it has been a huge change but I and really enjoying this account. Reviewed on: 16th April 2021

Best account ever!

I earn money for my direct debits and have a great overdraft limit. I’ve used many banks previously, and not one came close to the exception service I receive from NatWest. Reviewed on: 7th April 2021

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