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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Value account

I like how NatWest rewards customers with £5 for choosing it as their main bank. In addition, the opportunity to earn Rewards if shopped with their MyReward retailers is fantastic and the retailers tend to be quite well known and popular too. Reviewed on: 9th March 2022

Direct debit rewards

Natwest are a great bank to deal with. I have my every day current account with them and a joint bills reward account with my wife with NatWest. Service has been first class and reward current account is excellent. The app is excellent and hassle free to use. Reviewed on: 4th March 2022

Total banking

I can do it all and more in my app. Reviewed on: 4th March 2022

Excellent experience so far

I have been with Natwest Group for about 7 years now and the service has been top notch. Reviewed on: 4th March 2022

Great Bank

Great online and telephone banking services - branches are dependent on how well they are looked after or how recently refurbished. Reviewed on: 17th February 2022

Amazing

Love it, love getting rewards for spending money Reviewed on: 15th February 2022

Rewards for using mobile app, credit card and debit card

Really user friendly app Great customer service NatWest noticed when I was a victim of fraud before I did, called me and got all purchased refunded Reviewed on: 29th January 2022

Happy to bank with natwest

I had been with Barclays for 15 years before I switched to Natwest. Everything about them is better. They are more accessible, friendly... Available! They have local branches that are still open and even offered me a zoom call with a specialist to see about my savings goals. App is really easy to use and secure also! Reviewed on: 28th January 2022

Excellent service

Customer service in the local branch is fantastic. Really helpful, happy staff. Reviewed on: 17th January 2022

Excellent benefits

This is the best bank account that I have ever had. The benefits are excellent and the app is very user friendly and useful. Reviewed on: 17th January 2022

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