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NatWest: Reward Account reviews

View other NatWest products
4.79
Based on 987 reviews, last reviewed 18th Apr 2026
3100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

The most customer friendly banking app. The most customer friendly banking app. Great Customer Service. Rewards fairly easy to collect and exchange for credit to bank account or voucher fo... Read more Reviewed on: 18th April 2026
Dawn's avatar
Dawn

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
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Madalina M
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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (987)

Excellent service

5
Easy and straightforward access to your account. You feel secure everytime you log in. Reviewed on: 17th February 2023
Marilyn's avatar
Marilyn

Great APYs for savings account

5
I’m very pleased to receive one of the best interest rates for my savings from NatWest. Easy and simple to use. Reviewed on: 17th February 2023
Anonymous's avatar
Anonymous

Excellent service

5
I’ve always received excellent service Reviewed on: 17th February 2023
Karl Parker's avatar
Karl Parker

Had for years, great service

5
Really easy to use app, does everything that I need it to and one of the best banks I've had. Hope you keep up the great work. Good hints and tips on how to manage my money. Really happy with it, thanks! Reviewed on: 17th February 2023
MagentaSnowflakes's avatar
MagentaSnowflakes

The plain truth

5
Fab customer service. Plus the rewards/ interest on savings is the best on the market. The app is awesome and really easy to use and secure. Reviewed on: 17th February 2023
andy-anderson@outlook.com's avatar
[email protected]

Best bank I ever had

5
Really good app with clean UI Aand UX and lots of functionality Reviewed on: 17th February 2023
Pedro David Garcia Lopez's avatar
Pedro David Garcia Lopez

Great Account

5
Great account which allows you to earn money for paying your bills through direct debits. Reviewed on: 17th February 2023
Lisa Tovey's avatar
Lisa Tovey

Excellent all round service

5
Nat West have been the most communicative, responsive and supportive bank I have ever used. They are constantly updating bettering their service options which I have used frequently . The local Epping branch employees are excellent and the phone banking team have always provided courteous and efficient service . I recommend Nat West regularly to my friends and family Reviewed on: 17th February 2023
Caroline Skinnider's avatar
Caroline Skinnider

Ms

5
I’ve been banking with NatWest for more than a decade and their service is amazing with kind and experienced staff Reviewed on: 17th February 2023
Wame Batlang's avatar
Wame Batlang

Amazing Experience.

5
Will surely recommend natwest to family and friends. Reviewed on: 17th February 2023
Ali hussain's avatar
Ali hussain

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