Write a review

Go to business site

NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.79 (987 reviews)

View other NatWest products

4.79

Based on 987 reviews, last reviewed 18th Apr 2026

3100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The most customer friendly banking app. The most customer friendly banking app. Great Customer Service. Rewards fairly easy to collect and exchange for credit to bank account or voucher fo... Read more Reviewed on: 18th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

Read all reviews Write a review

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Reward Account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Reward Account reviews (987)

Amazing service, well informed

NatWest ensures that they keep me informed my rewards Reviewed on: 17th February 2023

Best bank

Very easy and a trust to deal with thank you Reviewed on: 17th February 2023

Great app and service

The reward account is 1 of the best to have. Reviewed on: 17th February 2023

Family friendly

So easy to transfer money between family members and their accounts Reviewed on: 17th February 2023

NatWest is top

I absolutely love banking with NatWest! It’s easy and customer service is excellent The app is easy to use and has everything you could need from credit scores to access to savings accounts The rewards scheme is phenomenal also. I highly recommend opening a NatWest account Reviewed on: 16th February 2023

Great app interface and good customer service

Very easy to navigate app interface, and the website is just as pleasant to use. Customer service has been informative and responsive over the very few times I've needed to use it. My only issue is with the information in transaction history. When I receive payments, all other banks I have used and still use, list the transaction by the name of the sender, making it very easy. However, NatWest seem to list the transaction by the reference (no information on the sender until a day or two later), which doesn't make it easy for checking payments. This is quite a hassle and is why I would give NatWest a 7-8/10. There are still a great range of products they offer, all easy to set up and easy to use. I've also never had a problem with NatWest's interest rates. Reviewed on: 8th February 2023

Natwest Reward Account

I have found the reward account a great product, it's so easy to earn rewards as I spend Reviewed on: 2nd February 2023

Great Account

ive enjoyed using the rewards account Reviewed on: 2nd February 2023

Reward account good for bills

We've had a joint reward account to pay our bills for about 7 years and earned about £500 in rewards during this time. App is good to use and nice that there are branches to go into when needed sometimes. Reviewed on: 2nd February 2023

Fantastic bank

Great bank, always willing to go a step further to help out. Great offers from the reward account Reviewed on: 1st February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Reward current account
from Halifax 4.39 from 203 reviews
Select current account
from RBS 4.08 from 244 reviews
Personal Current Account
from Bank of Ireland 4.35 from 14 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.93 from 17634 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub