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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.79 (987 reviews)

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4.79

Based on 987 reviews, last reviewed 18th Apr 2026

3100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The most customer friendly banking app. The most customer friendly banking app. Great Customer Service. Rewards fairly easy to collect and exchange for credit to bank account or voucher fo... Read more Reviewed on: 18th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (987)

Amazing

Easy, great digital experience, lots of new features. Reviewed on: 24th January 2023

Best mobile app around!

So quick and easy to use. Love it. Reviewed on: 24th January 2023

Easy money easy account

The account is simple to use never had a problem and I’m making so much cash back it’s like a little savings account I never knew I needed Reviewed on: 23rd January 2023

Excellent banking app

Recently moved from lot’ Lloyds and have been really impressed by ease of use, speed of new feature release, and the overall experience Reviewed on: 20th January 2023

NatWest is the best

I find the dealing with NatWest with its products and services really help me make my life easier. I find that the staff and the app just first class. Reviewed on: 19th January 2023

Easy to use and feature rich

One of the more simpler to use banking apps and with all the features you need already built in Reviewed on: 18th January 2023

Mobile app is priceless

I use the app everyday and it is invaluable in terms of managing my finances. I could not live without it! Reviewed on: 18th January 2023

The reward Account and mobile app is great!

I got a phone call from a Customer Relationship manager to say that moving to a reward account would save me money. I changed and it has! By having direct debits I earn a bonus and I've saved £300 over the five years that I've had the account. It is very easy to track the payments monthly in the app and cheque pay in is fantastic. I am delighted with the fraud element in particular. I am very happy that I moved to NatWest. Reviewed on: 18th January 2023

My main bank account

I've been using NatWest since I was old enough to have a bank account. Never let me down and they've got a loyal customer in me. Reviewed on: 13th January 2023

Reward account

Enjoy the easy to use app and the fact I earn rewards from paying bills by direct debit. Although it's not a huge amount of rewards,it does eventually help if left in to build up. I also like the roundup feature. Reviewed on: 10th January 2023

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