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NatWest: Reward Platinum account reviews

4.67
Based on 453 reviews, last reviewed 21st Aug 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick easy to navigate feel protected and listened to Quick easy to navigate feel protected and listened to Reviewed on: 21st August 2026
Diane Coombs's avatar
Diane Coombs

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum account reviews (453)

Secure

5
Keeps your money safe and sound, and always trying to improve Reviewed on: 18th February 2023

Excellence as standard

5
More than helping with any query and the additional benefits that come with the account, travel and phone insurance, car breakdown cover, cinema discount, tastecard and rewards brilliant. Reviewed on: 18th February 2023

Best

5
Always easy to use, customer service happy to help at all time Reviewed on: 18th February 2023

Best app and easy to communicate and view account with Nat west

5
Nat west by far the best bank I’ve ever used and that’s why I’ve stayed with them so long now Reviewed on: 18th February 2023

Great security

5
I have been with NatWest for 23yrs and feel well secured in my banking experience Reviewed on: 18th February 2023

Great service and app

5
As title suggests their app is really useful and allows straight forward management of account. Easily perform tasks. In-store service is also really good when required. Reviewed on: 18th February 2023

Great Bank

5
I have backed with Natwest for the last 23 years. GREAT BANK!! The app is always being updated with new and advanced features.A bank for the future. Reviewed on: 18th February 2023

Fantastic

5
I have been with Nat west for over 53years perfect customer service. Always respectful they go above and beyond to help. Will never change banks. Reviewed on: 18th February 2023

Amazing

5
Being paid to do my everyday banking is great, and having added extras is just brilliant. Reviewed on: 18th February 2023

THE BEST

5
Simply the best. Excellent customer service with prompt response. App easy to use it. I recommend NatWest’s Services! Reviewed on: 18th February 2023

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