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NatWest: Reward Platinum Account reviews

4.79
Based on 444 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025
Angelo Paragoso's avatar
Angelo Paragoso

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (444)

THE BEST

5
Simply the best. Excellent customer service with prompt response. App easy to use it. I recommend NatWest’s Services! Reviewed on: 18th February 2023

Best online bank account

5
Account includes travel insurance for the whole fam which is great as we travel 3-5 times p.a. Never had any trouble with the app. Does all it says it does. Am able to save & transfer between accounts when I need to. Bedn with Nat West since 1989 & never had any problems. Moved from London to Glasgow where there’s only 1 Nat West branch & still no need to change banks. Very happy with them & service provided. Loved that they called during Covid to check things were ok financially. Well done Nat West. Reviewed on: 18th February 2023

Great application

5
The is very user friendly and convenient do not miss going to a physical branch Reviewed on: 18th February 2023

Fabulous

5
Im highly satisfied with NatWest… i have 2 credit cards and a reward account which is great. The reward i earned within a year is amazing never expected highly recommend to everyone Reviewed on: 18th February 2023

Excellent friendly service

5
Every time I ask the bank for a service, help, or advice. I am always greeted with a friendly helpful service either face to face or online. Reviewed on: 18th February 2023

A great app

5
Had an account for 55years with natwest Reviewed on: 18th February 2023

Perfect

5
Great app backed by a great bank Reviewed on: 18th February 2023

Best bank

5
Best banking app that’s easy to use Reviewed on: 18th February 2023

Nat west is the best

5
Great banking app. Good value for fee with plenty of various rewards Reviewed on: 18th February 2023

Very good customer service

5
NatWest bank is a very good bank the customer service is amazing always helpful Reviewed on: 18th February 2023

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