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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.77 (448 reviews)

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4.77

Based on 448 reviews, last reviewed 30th Mar 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (448)

Great service and app

As title suggests their app is really useful and allows straight forward management of account. Easily perform tasks. In-store service is also really good when required. Reviewed on: 18th February 2023

Great Bank

I have backed with Natwest for the last 23 years. GREAT BANK!! The app is always being updated with new and advanced features.A bank for the future. Reviewed on: 18th February 2023

Fantastic

I have been with Nat west for over 53years perfect customer service. Always respectful they go above and beyond to help. Will never change banks. Reviewed on: 18th February 2023

Amazing

Being paid to do my everyday banking is great, and having added extras is just brilliant. Reviewed on: 18th February 2023

THE BEST

Simply the best. Excellent customer service with prompt response. App easy to use it. I recommend NatWest’s Services! Reviewed on: 18th February 2023

Best online bank account

Account includes travel insurance for the whole fam which is great as we travel 3-5 times p.a. Never had any trouble with the app. Does all it says it does. Am able to save & transfer between accounts when I need to. Bedn with Nat West since 1989 & never had any problems. Moved from London to Glasgow where there’s only 1 Nat West branch & still no need to change banks. Very happy with them & service provided. Loved that they called during Covid to check things were ok financially. Well done Nat West. Reviewed on: 18th February 2023

Great application

The is very user friendly and convenient do not miss going to a physical branch Reviewed on: 18th February 2023

Fabulous

Im highly satisfied with NatWest… i have 2 credit cards and a reward account which is great. The reward i earned within a year is amazing never expected highly recommend to everyone Reviewed on: 18th February 2023

Excellent friendly service

Every time I ask the bank for a service, help, or advice. I am always greeted with a friendly helpful service either face to face or online. Reviewed on: 18th February 2023

A great app

Had an account for 55years with natwest Reviewed on: 18th February 2023

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