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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.77 (448 reviews)

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4.77

Based on 448 reviews, last reviewed 30th Mar 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (448)

Best Bank

We've been with Natwest Bank for over 20 years. They are always ready to provide the best service possible. Reviewed on: 19th February 2023

Easy to understand

The account rewards us for what we would have to spend anyway and I save the cash back for Christmas shopping. The app makes it easy to track our spending and is simple to navigate. Reviewed on: 19th February 2023

Esther

Amazing bank I love everything about Nat West Reviewed on: 19th February 2023

Love the App

My reward platinum account is excellent with rewards accumulating on a monthly basis. The App helps me control my finances and check things on a daily basis . Very reliable and always accessible. Reviewed on: 19th February 2023

Always excellent customer service

Excellent customer service especially in the Tavistock branch Reviewed on: 19th February 2023

Secure

Keeps your money safe and sound, and always trying to improve Reviewed on: 18th February 2023

Excellence as standard

More than helping with any query and the additional benefits that come with the account, travel and phone insurance, car breakdown cover, cinema discount, tastecard and rewards brilliant. Reviewed on: 18th February 2023

Best

Always easy to use, customer service happy to help at all time Reviewed on: 18th February 2023

Best app and easy to communicate and view account with Nat west

Nat west by far the best bank I’ve ever used and that’s why I’ve stayed with them so long now Reviewed on: 18th February 2023

Great security

I have been with NatWest for 23yrs and feel well secured in my banking experience Reviewed on: 18th February 2023

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