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NatWest: Reward Platinum Account reviews

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4.78
Based on 444 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
91%
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7%
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1%
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Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025
Angelo Paragoso's avatar
Angelo Paragoso

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage
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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (444)

Great app and great customer service

5
App is so user friendly and easy to navigate .. helps you keep Control of your spending . Loan application super speedy and instant decision all done via the app . Great customer service too Reviewed on: 19th February 2023
sian couchman's avatar
sian couchman

Great App

4
Everything you want or need from the bank is on the app which is absolutely great as you don't have to go in store and wait in long queues. Recently I opened a savings account all through the app it was quick and easy, guidance along the way to help pick the one for you. So many other different things you can do. If anyone is looking for a new bank or wants to change I would recommend natwest. Reviewed on: 19th February 2023
Theo Fortune's avatar
Theo Fortune

We have a friend

5
I feel they genuinely want to help. We are not just a number. Reviewed on: 19th February 2023
V.lima's avatar
V.lima

very good

5
Very quick to setup the app and safe to use Reviewed on: 19th February 2023
Laksika underhill's avatar
Laksika underhill

Great App

5
App is simple to use, intuitive and does everything you want (and more). Reviewed on: 19th February 2023
Brian's avatar
Brian

Excellent

5
I will confidently say that Natwest has been excellent over all with the service they prividing to customer. I feel valued when I go to the branch and the app is so useful and never had an issue with it. Reviewed on: 19th February 2023
Mary Davies's avatar
Mary Davies

Best Bank

5
We've been with Natwest Bank for over 20 years. They are always ready to provide the best service possible. Reviewed on: 19th February 2023
Kerry Young's avatar
Kerry Young

Easy to understand

5
The account rewards us for what we would have to spend anyway and I save the cash back for Christmas shopping. The app makes it easy to track our spending and is simple to navigate. Reviewed on: 19th February 2023
Sez's avatar
Sez

Esther

5
Amazing bank I love everything about Nat West Reviewed on: 19th February 2023
Esther Ebipor's avatar
Esther Ebipor

Love the App

5
My reward platinum account is excellent with rewards accumulating on a monthly basis. The App helps me control my finances and check things on a daily basis . Very reliable and always accessible. Reviewed on: 19th February 2023
Lorraine Bentley 's avatar
Lorraine Bentley

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