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NatWest: Reward Platinum Account reviews

View other NatWest products
4.77
Based on 448 reviews, last reviewed 30th Mar 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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2%
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Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026
MiggyT's avatar
MiggyT

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage
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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (448)

Great account with relevant features!

5
I love how easy it is to manage within the mobile app and to access all my membership services! Reviewed on: 19th February 2023
Lee-Ann Ainsworth's avatar
Lee-Ann Ainsworth

Good bank overall

5
Good service all the time. Can't recommend enough. Easy to use app Reviewed on: 19th February 2023
Julith 's avatar
Julith

Positive experience

5
I find the app very easy to navigate. Clear information. Rich functionality and reliable too. Reviewed on: 19th February 2023
Garry Watson's avatar
Garry Watson

It truly rewarding

5
I was not entirely sure if the account will be of any benefit but to my surprise, it was as it was advertised. Reviewed on: 19th February 2023
Moses Abe's avatar
Moses Abe

Great app and great customer service

5
App is so user friendly and easy to navigate .. helps you keep Control of your spending . Loan application super speedy and instant decision all done via the app . Great customer service too Reviewed on: 19th February 2023
sian couchman's avatar
sian couchman

Great App

4
Everything you want or need from the bank is on the app which is absolutely great as you don't have to go in store and wait in long queues. Recently I opened a savings account all through the app it was quick and easy, guidance along the way to help pick the one for you. So many other different things you can do. If anyone is looking for a new bank or wants to change I would recommend natwest. Reviewed on: 19th February 2023
Theo Fortune's avatar
Theo Fortune

We have a friend

5
I feel they genuinely want to help. We are not just a number. Reviewed on: 19th February 2023
V.lima's avatar
V.lima

very good

5
Very quick to setup the app and safe to use Reviewed on: 19th February 2023
Laksika underhill's avatar
Laksika underhill

Great App

5
App is simple to use, intuitive and does everything you want (and more). Reviewed on: 19th February 2023
Brian's avatar
Brian

Excellent

5
I will confidently say that Natwest has been excellent over all with the service they prividing to customer. I feel valued when I go to the branch and the app is so useful and never had an issue with it. Reviewed on: 19th February 2023
Mary Davies's avatar
Mary Davies

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