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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (444 reviews)

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4.78

Based on 444 reviews, last reviewed 12th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (444)

The most helpful bank

NatWest bank are extremely helpful an the staff in my local branch are extremely helpful an friendly Reviewed on: 18th February 2023

Best bank

There isn’t anything you haven’t thought of. The app is by far the best out there too. Reviewed on: 18th February 2023

Quick and proffessional

The best acc ever quick and proffesioal responses when you’re stressed and lost the most important thing to you ….your phone. Reviewed on: 18th February 2023

Great app

Love the app. Easy to use and they are always looking to improve it Reviewed on: 18th February 2023

I like them,are professional

Very professional and very on time whit everything Reviewed on: 18th February 2023

Totally awesome

The whole account caters to me needs with insurance for travel, mobiles and AA breakdown cover plus all the other benefits this account offers - customer services and branch staff are also amazing! Reviewed on: 18th February 2023

Excellent service from NatWest Bank

Staff in my branch are great to deal with, they don’t judge and make your requests a reality. Very efficient and very helpful indeed. Reviewed on: 18th February 2023

Excellent Natwest App

I have been a Natwest customer for over 40 years now and having been using the Natwest app for quite a while now on all my accounts Platinum, Mastercard Credit Card and saving account its so easy to do my banking and other transactions I couldn't be with out it now and its continually improving and upgrading to enhance my user experience. Reviewed on: 18th February 2023

Super account that looks after me

NatWest recommended the upgrade so that I would benefit from all the extras - travel and phone insurance, rewards etc. Excellent bank and the customer service is the best I have experienced. Reviewed on: 18th February 2023

Financial control at your fingertips

A superb product, easy to use app, makes staying in control of finances straightforward. Great benefits package, have used the breakdown service, and the travel insurance is a handy product too. Reviewed on: 18th February 2023

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