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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (446 reviews)

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4.76

Based on 446 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

I have banked with Natwest for over 40 years and fin... I have banked with Natwest for over 40 years and find them to be very efficient - the app and website are very intuitive and when branch or telephone ... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (446)

Dependable smart service

App is my bestie. Always there to help and advise. Always giving more to make one of life’s chores that little bit more streamlined. Overall an awesome app. Reviewed on: 18th February 2023

Great rewards

This account has saved me money on breakdown and travel insurance Reviewed on: 18th February 2023

The most helpful bank

NatWest bank are extremely helpful an the staff in my local branch are extremely helpful an friendly Reviewed on: 18th February 2023

Best bank

There isn’t anything you haven’t thought of. The app is by far the best out there too. Reviewed on: 18th February 2023

Quick and proffessional

The best acc ever quick and proffesioal responses when you’re stressed and lost the most important thing to you ….your phone. Reviewed on: 18th February 2023

Great app

Love the app. Easy to use and they are always looking to improve it Reviewed on: 18th February 2023

I like them,are professional

Very professional and very on time whit everything Reviewed on: 18th February 2023

Totally awesome

The whole account caters to me needs with insurance for travel, mobiles and AA breakdown cover plus all the other benefits this account offers - customer services and branch staff are also amazing! Reviewed on: 18th February 2023

Excellent service from NatWest Bank

Staff in my branch are great to deal with, they don’t judge and make your requests a reality. Very efficient and very helpful indeed. Reviewed on: 18th February 2023

Excellent Natwest App

I have been a Natwest customer for over 40 years now and having been using the Natwest app for quite a while now on all my accounts Platinum, Mastercard Credit Card and saving account its so easy to do my banking and other transactions I couldn't be with out it now and its continually improving and upgrading to enhance my user experience. Reviewed on: 18th February 2023

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