Write a review

Go to business site

NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.77 (448 reviews)

View other NatWest products

4.77

Based on 448 reviews, last reviewed 30th Mar 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

Read all reviews Write a review

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Reward Platinum Account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Reward Platinum Account reviews (448)

Excellent service from NatWest Bank

Staff in my branch are great to deal with, they don’t judge and make your requests a reality. Very efficient and very helpful indeed. Reviewed on: 18th February 2023

Excellent Natwest App

I have been a Natwest customer for over 40 years now and having been using the Natwest app for quite a while now on all my accounts Platinum, Mastercard Credit Card and saving account its so easy to do my banking and other transactions I couldn't be with out it now and its continually improving and upgrading to enhance my user experience. Reviewed on: 18th February 2023

Super account that looks after me

NatWest recommended the upgrade so that I would benefit from all the extras - travel and phone insurance, rewards etc. Excellent bank and the customer service is the best I have experienced. Reviewed on: 18th February 2023

Financial control at your fingertips

A superb product, easy to use app, makes staying in control of finances straightforward. Great benefits package, have used the breakdown service, and the travel insurance is a handy product too. Reviewed on: 18th February 2023

The best

The natwest mobile banking is the best Reviewed on: 18th February 2023

Responsive, reliable and very helpful

As a premium banking customer I feel well looked after and supported with my finances. Reviewed on: 18th February 2023

Helpful banking

Always happy to help and I like the fact that you can still talk to humans. Most banking is online but there are times when it is much nicer to have the personal touch. Reviewed on: 18th February 2023

Excellent

Always helpfull nothing is too much trouble Reviewed on: 18th February 2023

Excellent bank

All the time the money stay safe Reviewed on: 18th February 2023

Best bank

Wonderful knowledgeable staff, great service and accounts that really reward you Reviewed on: 18th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Reward Silver Account
from NatWest 4.62 from 167 reviews
Premier current account
from Barclays 4.14 from 116 reviews
Club Lloyds Current Account
from Lloyds Bank 4.44 from 652 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.94 from 17124 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub