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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (444 reviews)

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4.79

Based on 444 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (444)

Simple, helpful banking

App makes everything simple. Able to get helpful, quick answers from staff via chat or phone and occasional visits to high street bank when needed are straightforward Reviewed on: 18th February 2023

Excellent

NatWest App is easy to use and has some great functions! It’s methodical which is what I love the most Reviewed on: 18th February 2023

App

I use the app every day it’s easy to follow Reviewed on: 18th February 2023

5 Star NatWest

Rewarding experience, very informative, most convenient, and simple to navigate around. Identifying all my banking requirements with easy and security measures reassuring. I feel Feel like a very valued customer. Reviewed on: 18th February 2023

Easy banking

Have been with Natwest for years. App makes banking very easy, great rewards on account. Reviewed on: 18th February 2023

Excellent app, very easy to use.

Do all my banking on my App, very easy to access. Reviewed on: 18th February 2023

Great perks, smart app

Been a Natwest member for decades, been paying for a premium bank account for years and always appreciate the extensive benefits - cash back every month, industry beating iPhone insurance and breakdown cover. Reviewed on: 18th February 2023

They are happy to help

NatWest have never let me down and have been there when I needed them Reviewed on: 18th February 2023

Easy to navigate Bank app

The app is easy to use. Love the biometric facility allowing for more things to be done. Great to see the nickname option back to personalise my accounts. Constantly gets updated with new features. Reviewed on: 18th February 2023

Amazing banking app

The banking app is incredibly useful and easy to use - I don’t know how I managed before! Reviewed on: 18th February 2023

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