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NatWest: Reward Platinum account reviews

Name: Reward Platinum account
Rating: 4.67 (453 reviews)

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4.67

Based on 453 reviews, last reviewed 21st Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Quick easy to navigate feel protected and listened to Quick easy to navigate feel protected and listened to Reviewed on: 21st August 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum account reviews (453)

Responsive, reliable and very helpful

As a premium banking customer I feel well looked after and supported with my finances. Reviewed on: 18th February 2023

Helpful banking

Always happy to help and I like the fact that you can still talk to humans. Most banking is online but there are times when it is much nicer to have the personal touch. Reviewed on: 18th February 2023

Excellent

Always helpfull nothing is too much trouble Reviewed on: 18th February 2023

Excellent bank

All the time the money stay safe Reviewed on: 18th February 2023

Best bank

Wonderful knowledgeable staff, great service and accounts that really reward you Reviewed on: 18th February 2023

All in one support

Brilliant service in branch and on the phone. Excellent package which has always come handy for mobile phone insurance and car breakdown cover. No unwanted surprises. Reviewed on: 18th February 2023

Excellent service

Always had good service on the app or in branch Reviewed on: 18th February 2023

Rewarding and helpful

Easy to gain rewards which can be converted into cash and app really easy to use and clearly shows account and expenditure. Reviewed on: 18th February 2023

.

Local branch is great for the town Reviewed on: 18th February 2023

Simple, helpful banking

App makes everything simple. Able to get helpful, quick answers from staff via chat or phone and occasional visits to high street bank when needed are straightforward Reviewed on: 18th February 2023

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