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NatWest: Reward Platinum account reviews

4.62
Based on 452 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very helpful with debt management, good website, exc... Very helpful with debt management, good website, excellent human response. Reviewed on: 11th June 2026
Christopher H's avatar
Christopher H

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Reward Platinum account now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Reward Platinum account reviews (452)

Helpful banking

5
Always happy to help and I like the fact that you can still talk to humans. Most banking is online but there are times when it is much nicer to have the personal touch. Reviewed on: 18th February 2023

Excellent

5
Always helpfull nothing is too much trouble Reviewed on: 18th February 2023

Excellent bank

5
All the time the money stay safe Reviewed on: 18th February 2023

Best bank

5
Wonderful knowledgeable staff, great service and accounts that really reward you Reviewed on: 18th February 2023

All in one support

5
Brilliant service in branch and on the phone. Excellent package which has always come handy for mobile phone insurance and car breakdown cover. No unwanted surprises. Reviewed on: 18th February 2023

Excellent service

5
Always had good service on the app or in branch Reviewed on: 18th February 2023

Rewarding and helpful

5
Easy to gain rewards which can be converted into cash and app really easy to use and clearly shows account and expenditure. Reviewed on: 18th February 2023

.

5
Local branch is great for the town Reviewed on: 18th February 2023

Simple, helpful banking

5
App makes everything simple. Able to get helpful, quick answers from staff via chat or phone and occasional visits to high street bank when needed are straightforward Reviewed on: 18th February 2023

Excellent

5
NatWest App is easy to use and has some great functions! It’s methodical which is what I love the most Reviewed on: 18th February 2023

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