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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.77 (448 reviews)

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4.77

Based on 448 reviews, last reviewed 30th Mar 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (448)

Great perks, smart app

Been a Natwest member for decades, been paying for a premium bank account for years and always appreciate the extensive benefits - cash back every month, industry beating iPhone insurance and breakdown cover. Reviewed on: 18th February 2023

They are happy to help

NatWest have never let me down and have been there when I needed them Reviewed on: 18th February 2023

Easy to navigate Bank app

The app is easy to use. Love the biometric facility allowing for more things to be done. Great to see the nickname option back to personalise my accounts. Constantly gets updated with new features. Reviewed on: 18th February 2023

Amazing banking app

The banking app is incredibly useful and easy to use - I don’t know how I managed before! Reviewed on: 18th February 2023

Best Bank

Great customer service they are always ready to help and support when necessary.this is my favourite bank and I will highly recommend it.thank you Reviewed on: 18th February 2023

Best mobile app - User friendly

Mobile app is easy to navigate and user friendly Reviewed on: 18th February 2023

Amazing bank

Personally they are the best bank, very helpful, always keep communication and always happy to help. Reviewed on: 18th February 2023

No bank is perfect but natwest are close.

In every interaction I have with natwest I'm reminded that it is possible to deliver great customer service, just by actually having system, processes and staff who care. Reviewed on: 18th February 2023

Excellent bank and app

Great account and app makes banking so easy! Reviewed on: 18th February 2023

Best Bank EVER

I have banked with NatWest for many years and they truly are exceptional noting is ever too much trouble always kept up to date with new and inspiring ideas. The banking App is so easy and straight forward to use. Reviewed on: 18th February 2023

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