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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (444 reviews)

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4.79

Based on 444 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (444)

Best Bank

Great customer service they are always ready to help and support when necessary.this is my favourite bank and I will highly recommend it.thank you Reviewed on: 18th February 2023

Best mobile app - User friendly

Mobile app is easy to navigate and user friendly Reviewed on: 18th February 2023

Amazing bank

Personally they are the best bank, very helpful, always keep communication and always happy to help. Reviewed on: 18th February 2023

No bank is perfect but natwest are close.

In every interaction I have with natwest I'm reminded that it is possible to deliver great customer service, just by actually having system, processes and staff who care. Reviewed on: 18th February 2023

Excellent bank and app

Great account and app makes banking so easy! Reviewed on: 18th February 2023

Best Bank EVER

I have banked with NatWest for many years and they truly are exceptional noting is ever too much trouble always kept up to date with new and inspiring ideas. The banking App is so easy and straight forward to use. Reviewed on: 18th February 2023

TRUE HELPFUL BANKING

I have been banking with Nat West for over 10yrs and have always had a pleasant customer service experience, both in branch and over the phone. Reviewed on: 18th February 2023

Brilliant

The service is always prompt and efficient and leaves us feeling secure about our accounts Reviewed on: 18th February 2023

Fantastic banking. Easy to use.

Always great banking with Natwest. Have used them for over 30 years! Reviewed on: 18th February 2023

Fantastic

App excellent . Means i can always keep an eye on my account and transfer money when i want Reviewed on: 18th February 2023

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