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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.61 (451 reviews)

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4.61

Based on 451 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (451)

No bank is perfect but natwest are close.

In every interaction I have with natwest I'm reminded that it is possible to deliver great customer service, just by actually having system, processes and staff who care. Reviewed on: 18th February 2023

Excellent bank and app

Great account and app makes banking so easy! Reviewed on: 18th February 2023

Best Bank EVER

I have banked with NatWest for many years and they truly are exceptional noting is ever too much trouble always kept up to date with new and inspiring ideas. The banking App is so easy and straight forward to use. Reviewed on: 18th February 2023

TRUE HELPFUL BANKING

I have been banking with Nat West for over 10yrs and have always had a pleasant customer service experience, both in branch and over the phone. Reviewed on: 18th February 2023

Brilliant

The service is always prompt and efficient and leaves us feeling secure about our accounts Reviewed on: 18th February 2023

Fantastic banking. Easy to use.

Always great banking with Natwest. Have used them for over 30 years! Reviewed on: 18th February 2023

Fantastic

App excellent . Means i can always keep an eye on my account and transfer money when i want Reviewed on: 18th February 2023

Excellent

Very good happy with everything I have with my bank Reviewed on: 18th February 2023

Great reward benefits

Account suits my needs perfectly and at a great price Reviewed on: 18th February 2023

App banking -Easy Peasy

Despite dreading using technology, the NatWest app is so easy and flexible to use I find it completely stress free. If only paying for parking was such a joy! Reviewed on: 18th February 2023

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