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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.77 (448 reviews)

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4.77

Based on 448 reviews, last reviewed 30th Mar 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (448)

TRUE HELPFUL BANKING

I have been banking with Nat West for over 10yrs and have always had a pleasant customer service experience, both in branch and over the phone. Reviewed on: 18th February 2023

Brilliant

The service is always prompt and efficient and leaves us feeling secure about our accounts Reviewed on: 18th February 2023

Fantastic banking. Easy to use.

Always great banking with Natwest. Have used them for over 30 years! Reviewed on: 18th February 2023

Fantastic

App excellent . Means i can always keep an eye on my account and transfer money when i want Reviewed on: 18th February 2023

Excellent

Very good happy with everything I have with my bank Reviewed on: 18th February 2023

Great reward benefits

Account suits my needs perfectly and at a great price Reviewed on: 18th February 2023

App banking -Easy Peasy

Despite dreading using technology, the NatWest app is so easy and flexible to use I find it completely stress free. If only paying for parking was such a joy! Reviewed on: 18th February 2023

The Best Bank

All ways helpful in all departments Reviewed on: 18th February 2023

The greatest banking app!

NatWest have by far the best banking app of all the traditional banks, even challenging the app only banks! It’s amazing and the features are brilliant Reviewed on: 18th February 2023

No 1 app

I find the app excellent-I can do exactly what I need - It's easy to use and I feel in total control. Whenever I'm not sure I can search for answers or speak to a staff member who is in UK (important for communication) who can always advise and help. Reviewed on: 18th February 2023

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