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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.61 (451 reviews)

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4.61

Based on 451 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (451)

The Best Bank

All ways helpful in all departments Reviewed on: 18th February 2023

The greatest banking app!

NatWest have by far the best banking app of all the traditional banks, even challenging the app only banks! It’s amazing and the features are brilliant Reviewed on: 18th February 2023

No 1 app

I find the app excellent-I can do exactly what I need - It's easy to use and I feel in total control. Whenever I'm not sure I can search for answers or speak to a staff member who is in UK (important for communication) who can always advise and help. Reviewed on: 18th February 2023

Amazing bank and app

Best bank and easiest app to use Reviewed on: 18th February 2023

Long-term Customer, recommend to everyone!

NatWest has been my bank from my first savings account as a child. I have never wavered, our first home was with a mortgage through NatWest, we used them to renovate our house, and our current reward accounts allow us extra perks in our everyday! Reviewed on: 18th February 2023

Easy to use

I like the app as it's easy to use, and the finger recognition is a good feature. Reviewed on: 18th February 2023

Best bank of United Kingdom

I love my NatWest bank, for almost 10 years, everytime I need it they always for me, especially their staff always go extra mile. I wish and pray to be No 1 . Love it like it and highly recommend others to follow. Reviewed on: 18th February 2023

Account does what is says on the tin!

App is so easy to use as is there bank accounts Reviewed on: 18th February 2023

NatWest never let you down

I’ve been with NatWest over 20 years and that speaks for itself. Fantastic phone app where I can do all my banking but very friendly staff in the local bank if I need. I recommend NatWest to everyone. Reviewed on: 18th February 2023

Great Account

Platinum account has always worked for me and my family., from the excellent travel insurance to the payment card. Low monthly fees with clear instructions in account usage, and terms and conditions. There is always the correct information on display on the app which I use through my mobile device. Great account and I always recommend to my friends and family. Reviewed on: 18th February 2023

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