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NatWest: Reward Platinum account reviews

Name: Reward Platinum account
Rating: 4.62 (452 reviews)

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4.62

Based on 452 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very helpful with debt management, good website, exc... Very helpful with debt management, good website, excellent human response. Reviewed on: 11th June 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum account reviews (452)

Great Account

Platinum account has always worked for me and my family., from the excellent travel insurance to the payment card. Low monthly fees with clear instructions in account usage, and terms and conditions. There is always the correct information on display on the app which I use through my mobile device. Great account and I always recommend to my friends and family. Reviewed on: 18th February 2023

App is Accessible and Easy to Use

Easy to use. Great to be able to keep on top finances. Use the App every day. Reviewed on: 18th February 2023

Safe and secure online banking app

Looks like NatWest and finally catching up with the times. The app is getting easier and easier to use with more feature than when I remember. Approving online purchases have given me confidence in their fraud and security methods. Reviewed on: 18th February 2023

Great app

So convenient and easy to use. The extra security with payment notifications is perfect. Reviewed on: 18th February 2023

There's only one

Brilliant account with such good benefits . I have been with Natwest for forty five years and wouldn't think of going anywhere else. Banking app is just the best, so easy to navigate and do what you want to do. Reviewed on: 18th February 2023

Well done Natwest!!

Consistently great service from Natwest for over 20 years! Always there when I need them and they have that personal touch of a dedicated Account Manager that checks in with me regularly. So helpful, knowledgeable and approachable. Natwest genuinely cares about it's customers which is rare nowadays in most banks/companies. Lots of brilliant services available to make sure each individual customer gets exactly what they need for their circumstances. Would highly recommend Natwest and they deserve to win the British Bank Awards for this year! Reviewed on: 18th February 2023

it's ok

But could do with more rewards for the money Reviewed on: 18th February 2023

Excellent service!

This account is very rewarding. It has a lot of benefits. Reviewed on: 18th February 2023

Excellent and intuitive app

The app is really easy to use, very intuitive and has some brilliant functionality for managing your NatWest accounts. I have multiple accounts and it’s really easy to manage across them. Reviewed on: 18th February 2023

Best banking app ever

The NatWest banking app honestly makes banking so easy and simple. The app is designed in such a simple and fun way making everything accessible from just a few clicks in the app. Reviewed on: 18th February 2023

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