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NatWest: Reward Platinum account reviews

Name: Reward Platinum account
Rating: 4.66 (452 reviews)

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4.66

Based on 452 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very helpful with debt management, good website, exc... Very helpful with debt management, good website, excellent human response. Reviewed on: 11th June 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum account reviews (452)

Great bank

I have several accounts with NatWest. I particularly love the reward account as I am never left broke or without money. I get rewarded with money each time I use my card for purchase. It might not be much but it goes a long way in easing and making life better Reviewed on: 18th February 2023

Highly recommend

NatWest customer for over 20 years and have various accounts including credit card. App is reliable and very easy to navigate and on rare occasions I have needed to contact customer service, the experience has been fantastic. Often when I’m conversations with family and friends about banking, I always recommend NatWest. Reviewed on: 18th February 2023

Completely Convenient

App is easy to use and full of useful information. Making life easier - a great aid to keeping financially up to date. Reviewed on: 18th February 2023

Amazing

Fantastic customer service and support Reviewed on: 18th February 2023

Very likely

NatWest as a bank say what they mean and mean what they say. Very efficient and friendly bank. Customer service with a humane touch ! Reviewed on: 18th February 2023

Banking App Excellent

Most transactions and account queries are done through the mobile phone app. Set up new savings accounts, payments, transfers, reviews of income and outgoings all really easy to do. Although account is paid for benefits such as cash back, phone insurance and car breakdown are taken up in the account. Reviewed on: 18th February 2023

Fantastic App

Best banking app I've ever used Reviewed on: 18th February 2023

BANKING FROM HOME

This app makes banking simplistic. Easy to navigate and great security measures in place to protect the customer. Reviewed on: 18th February 2023

Long time customer

I have always banked with NatWest for over 60 years with my personal accounts and despite holding Club/Society accounts with other banks over the years, I have found NatWest banking fairer overall. Reviewed on: 18th February 2023

Excellent customer service

Resolve issues quickly. They help solve problems with companies that are not willing to return money. Phone insurance amazing, quick and easy. Reviewed on: 18th February 2023

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