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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (447 reviews)

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4.77

Based on 447 reviews, last reviewed 19th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Includes the forgotten needs - travel insurance, bre... Includes the forgotten needs - travel insurance, breakdown cover, mobile phone insurance Reviewed on: 19th February 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (447)

Banking App Excellent

Most transactions and account queries are done through the mobile phone app. Set up new savings accounts, payments, transfers, reviews of income and outgoings all really easy to do. Although account is paid for benefits such as cash back, phone insurance and car breakdown are taken up in the account. Reviewed on: 18th February 2023

Fantastic App

Best banking app I've ever used Reviewed on: 18th February 2023

BANKING FROM HOME

This app makes banking simplistic. Easy to navigate and great security measures in place to protect the customer. Reviewed on: 18th February 2023

Long time customer

I have always banked with NatWest for over 60 years with my personal accounts and despite holding Club/Society accounts with other banks over the years, I have found NatWest banking fairer overall. Reviewed on: 18th February 2023

Excellent customer service

Resolve issues quickly. They help solve problems with companies that are not willing to return money. Phone insurance amazing, quick and easy. Reviewed on: 18th February 2023

Easy to use

Easy to see transactions, what's pending, transfer monies between other natwest accounts and to pay other payees, overall a good simple process. Reviewed on: 18th February 2023

Platinum account

So much cover and flexibility .No need to worry about travel insurance car cover and losing personal belongings…phone etc Reviewed on: 18th February 2023

Card

Hi I have had this for sometime how and it is very good for what we need could with lowering the account monthly fee two 10 pound a mouth Reviewed on: 18th February 2023

Good experience overall

Good experience overall. Services are good Reviewed on: 18th February 2023

Satisfaction guaranteed

Friendly, open and honest, every time we need support the bank is there to help Reviewed on: 18th February 2023

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