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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (444 reviews)

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4.78

Based on 444 reviews, last reviewed 12th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (444)

Friendly service

The natwest mobile app easy to use and more reliable Reviewed on: 18th February 2023

Good Bank

They are very nice and they help you out very good Reviewed on: 18th February 2023

10/10 Mobile App

Quick and easy to use mobile app with some great features like, know your credit score. I love being able to manage my money 24/7 and have access to products and services at my fingertips. Reviewed on: 18th February 2023

Very knowledgeable customer service experiences

Customer service staff are usually very helpful and friendly in store. They are efficient and supportive whenever and whatever you report for help. Reviewed on: 18th February 2023

Best bank

Natwest has been the best bank I have been using. It has always taken great care of me as a customer and has always ensured that I stay satisfied as a customer. Thank you Natwest. Reviewed on: 18th February 2023

Excellent

Great service. Always! They are very efficient and Customer service at the branch are always helpful. Never wait for more than 10 minutes Reviewed on: 18th February 2023

Quality

NatWest banking app is so user friendly and ‘interesting’ to use..; I often open it as I would social media Reviewed on: 18th February 2023

Reward platinum account represents good value for money for me

Banked with NatWest for years. The app is useful and I check in daily to review my finances and make payments Reviewed on: 18th February 2023

Natwest banking app

The banking app is brilliant Easy to use & great for both my personal & business accounts Reviewed on: 18th February 2023

Great benefits and App is easy to use

Find the app ever so useful and continually evolving Reviewed on: 18th February 2023

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