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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (444 reviews)

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4.78

Based on 444 reviews, last reviewed 12th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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NatWest Reward Platinum Account reviews (444)

Great features, easy to use

I love the NatWest app purely because of how easy it is to use, as well as how many features and options there are that allow me to make the most of my money. Whether that’s budgeting, spending, saving, there are loads of options and ways that the app can help facilitate my needs whatever they are. And if I have any questions then the team on the end of the phone are always very helpful, and the wait time isn’t ever long at all unlike Barclays or HSBC. My rewards account also allows me the opportunity for further savings options, as well as the chance to make money from my credit card whilst I use it to pay for other monthly essentials I may need. My investment account I get offered is also a nice touch. Even though I have an investment account elsewhere and I don’t use it, it’s still nice to know I have that option to use it anyway if I was to ever want to. All in all, really great app with great features and a rewards account system that really assists with helping me make the most of my money. Reviewed on: 17th February 2023

Easy, accessible and transparent

Love using the app which makes managing the account, making payments, accessing the T&Cs easy. On the rare occasion I have contacted the telephony teams they have been knowledgeable, quick to respond and spoken in layman terms. The account serves our family needs and we have never questioned if NatWest is the right bank for us. Reviewed on: 17th February 2023

The best of best

Flexible and user friendly. Cover variety of needs Reviewed on: 17th February 2023

Good Account

Good account but lack of Branches means you have to do.your own finding out about it. Monthly charge but you get back some of this in rewards. Reviewed on: 17th February 2023

Excellent Banking App

Been with NatWest for a long periods of time so far the best banking app and the service they provide is the best Reviewed on: 17th February 2023

The best banking app by far

My banking app with NatWest is the best I can move money around to where I want savings to current account and also pay who I need to pay or receive money from them with out problems it’s so easy too use. My whole experience with NatWest is second to none when I ring dealt with straight away and they always sort my problems out if I have any which is few and far between. All in all NatWest I use for a mortgage credit card and current account and savings going to get my wife to come to NatWest as her main account hope you win the award thank you and good luck Reviewed on: 17th February 2023

Great staff

Always helpful and account is great saving and benefits of this account are great Reviewed on: 17th February 2023

Me

Always helpfull when ever I have needed it with any of my account always just a phone call away. Reviewed on: 17th February 2023

Easy access any time day or night

The app is so simple to use, keep up to date and apply for products and services, all in one place. Reviewed on: 17th February 2023

Stress free app

When you need to sort your business without worrying if it can do what it says on the tin!!! Reviewed on: 17th February 2023

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