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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.76 (451 reviews)

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4.76

Based on 451 reviews, last reviewed 17th Apr 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (451)

Fantastic app

Easy to use app & constantly being updated with new capabilities. Love it! Reviewed on: 17th February 2023

Banking made simple

Everything can be done in the app. It's informative and easy to use. I'd recommend. Reviewed on: 17th February 2023

38 yr loyalty ,worked both ways

We have never been let down in the 38yrs of Natwest's service.Always reliable, honest and polite.Sincere thanks Reviewed on: 17th February 2023

Perfect easy and simple

Couldn’t be without my app so simple quick and easy to use. Reviewed on: 17th February 2023

Customer support

Amazing support provided by the customer service team at any time of the day. This account offers very useful benefits Reviewed on: 17th February 2023

Benefits of the account are great

Getting something for doing virtually nothing - Rewards means you get money off in certain retailers and get money back which you can put towards vouchers. The mobile banking app is also fantastic. Reviewed on: 17th February 2023

BEST UK BANK

I have bank with some other bank, but Natwest is the best of them all. They have one of the best customer services, but online and in the branch. They are always ready to assist you when you call on them.they will follow up any compain lead to them and they will see it to a logical end compared to some other bank...natwest Bank the best bank in United Kingdom... Reviewed on: 17th February 2023

Love it

Love using the NatWest app to do my online banking as it’s easy to understand Reviewed on: 17th February 2023

The best bank!

I have been with Natwest for over 10 years,I have had 3 loans, never had any issues! Staff is always nice and polite, I would never change it for any other bank! Reviewed on: 17th February 2023

Natwest App

Very easy to use. Comprehensive. User friendly. Everything you would want in an online banking App, all at the touch of a button. Reviewed on: 17th February 2023

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