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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.77 (447 reviews)

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4.77

Based on 447 reviews, last reviewed 19th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Includes the forgotten needs - travel insurance, bre... Includes the forgotten needs - travel insurance, breakdown cover, mobile phone insurance Reviewed on: 19th February 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (447)

Customer support

Amazing support provided by the customer service team at any time of the day. This account offers very useful benefits Reviewed on: 17th February 2023

Benefits of the account are great

Getting something for doing virtually nothing - Rewards means you get money off in certain retailers and get money back which you can put towards vouchers. The mobile banking app is also fantastic. Reviewed on: 17th February 2023

BEST UK BANK

I have bank with some other bank, but Natwest is the best of them all. They have one of the best customer services, but online and in the branch. They are always ready to assist you when you call on them.they will follow up any compain lead to them and they will see it to a logical end compared to some other bank...natwest Bank the best bank in United Kingdom... Reviewed on: 17th February 2023

Love it

Love using the NatWest app to do my online banking as it’s easy to understand Reviewed on: 17th February 2023

The best bank!

I have been with Natwest for over 10 years,I have had 3 loans, never had any issues! Staff is always nice and polite, I would never change it for any other bank! Reviewed on: 17th February 2023

Natwest App

Very easy to use. Comprehensive. User friendly. Everything you would want in an online banking App, all at the touch of a button. Reviewed on: 17th February 2023

Clear cut products together with rewards and an excellent mobile app to keep control.

Mobile app always there to keep us on top and in control. Excellent. Reviewed on: 17th February 2023

Fantastic App

This is the most convenient way to bank and so simple to use with so many options to make my banking easy and to educate me on managing my finances Reviewed on: 17th February 2023

Great value

Rewards and money off travel. Great value for money and good service too Reviewed on: 17th February 2023

Great account with great benefits

Earn cashback for using my credit card with my rewards, plus travel insurance and AA breakdown cover Reviewed on: 17th February 2023

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