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NatWest: Reward Platinum Account reviews

4.61
Based on 451 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026
Marina's avatar
Marina

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (451)

Best Bank

5
Natwest app is excellent. It is user friendly. Employees are professional, helpful and have very good listening ears. Excellent products Reviewed on: 27th February 2023

Amazinglove having natwest

5
Natwest has helped my in many ways the app. Is yhe best yet Reviewed on: 27th February 2023

Excellent

5
Amazing app and easy to use in terms of functionality. Support also available at your finger tips Reviewed on: 26th February 2023

NatWest has always been there with advice and guidance

5
The fraud team are second to none they are totally on the ball. Reviewed on: 26th February 2023

Bank with the Best customer care

5
This bank has employees that listen carefully to one's concerns and take prompt action. Very caring. Promise always delivered. Reviewed on: 25th February 2023

Fantastic

5
Easy to use, access to everything I need to know about my account. Switched to NatWest 12 years ago, so glad I did. Reviewed on: 24th February 2023

Great account

5
Very good account with lots of perks Reviewed on: 24th February 2023

User friendly

5
Very easy to use and user friendly Reviewed on: 24th February 2023

Best bank ever

5
Amazing bank. I left Santander to join it. Excellent customer services and they take your complaints seriously. Their app is so amazing too. Reviewed on: 24th February 2023

Easy to use

5
Done like branches closing, however the on line banking is a great tool, and always received excellent service. Reviewed on: 24th February 2023

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