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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (444 reviews)

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4.78

Based on 444 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (444)

User friendly

Very easy to use and user friendly Reviewed on: 24th February 2023

Best bank ever

Amazing bank. I left Santander to join it. Excellent customer services and they take your complaints seriously. Their app is so amazing too. Reviewed on: 24th February 2023

Easy to use

Done like branches closing, however the on line banking is a great tool, and always received excellent service. Reviewed on: 24th February 2023

My banking

The service is good but I wish it went back to traditional banking which you could have a meeting with your bank manager now days it an advisor which is fine but personally I prefer face to face meeting thank Reviewed on: 24th February 2023

A great service.

Online, mobile sites are easily navigated, useful and helpful. Our branch staff, West Denton, Newcastle upon Tyne are always welcoming, friendly and helpful. Reviewed on: 24th February 2023

Safe and easy.

Safe, intuitive and easy to use banking app. I strongly recommend it to anyone. Big thumbs up. Reviewed on: 24th February 2023

Great App!

Everything you would want in a banking app! User friendly, all options of banking you will ever need. Would recommend to everyone who needs complete flexibility and functionality of a banking app! Reviewed on: 23rd February 2023

Great all rounder

The app has grown in the time I have been using it and has become almost ubiquitous for my banking needs Reviewed on: 23rd February 2023

Best account ever!

NatWest are so easy to deal with. The app makes life so easy even when I’ve forgotten my card I was able to access my money using the app and a cash machine. So easy to use to monitor my credit score and access my account. Reviewed on: 23rd February 2023

Amazing and easy to use

Been with natwest more that 10 years and I never had any issues Reviewed on: 23rd February 2023

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