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NatWest: Reward Platinum Account reviews

4.78
Based on 444 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025
Angelo Paragoso's avatar
Angelo Paragoso

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (444)

Very happy to be NatWest customer.

5
My experience has been excellent, so far. Reviewed on: 23rd February 2023

Very efficient and reliable bank

5
I have been with NatWest for 14 years and never had any problems Reviewed on: 23rd February 2023

Bank award

5
Have been using for a while now and have always had good service Reviewed on: 22nd February 2023

Does everything i need

5
My phone is covered, my travel is covered, and I have the knowledge that if my car breaks down it’s covered and on top of that I get cash back on direct debit and card payment’s for me there is no downside easy to use and highly beneficial. Everyone should have this account Reviewed on: 22nd February 2023

Satisfied customer for over 30 years

5
Never had a single bad experience. The app makes life so easy Reviewed on: 22nd February 2023

Great customer service

5
Whether on the phone or in person, the people at NatWest are helpful, kind and listen. Reviewed on: 22nd February 2023

Useful, easy to use app

5
The app is constantly being updated with useful features which makes banking easy and convenient Reviewed on: 22nd February 2023

Very straightforward to work with

4
I use the app very often to follow the progress of all my accounts with NatWest. I find it very useful to keep in touch with my money. I can use it anywhere on my phone or iPad. It is clear, gives easy help instructions and there is no time wasting in the searches. Reviewed on: 21st February 2023

Okay product a d service. Excellent app

4
Can't complain, reliable service Reviewed on: 21st February 2023

A no fuss, great bank

5
They make banking simple, all that’s needed and rewards too! Reviewed on: 21st February 2023

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