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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.77 (448 reviews)

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4.77

Based on 448 reviews, last reviewed 30th Mar 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (448)

Great App!

Everything you would want in a banking app! User friendly, all options of banking you will ever need. Would recommend to everyone who needs complete flexibility and functionality of a banking app! Reviewed on: 23rd February 2023

Great all rounder

The app has grown in the time I have been using it and has become almost ubiquitous for my banking needs Reviewed on: 23rd February 2023

Best account ever!

NatWest are so easy to deal with. The app makes life so easy even when I’ve forgotten my card I was able to access my money using the app and a cash machine. So easy to use to monitor my credit score and access my account. Reviewed on: 23rd February 2023

Amazing and easy to use

Been with natwest more that 10 years and I never had any issues Reviewed on: 23rd February 2023

Very happy to be NatWest customer.

My experience has been excellent, so far. Reviewed on: 23rd February 2023

Very efficient and reliable bank

I have been with NatWest for 14 years and never had any problems Reviewed on: 23rd February 2023

Bank award

Have been using for a while now and have always had good service Reviewed on: 22nd February 2023

Does everything i need

My phone is covered, my travel is covered, and I have the knowledge that if my car breaks down it’s covered and on top of that I get cash back on direct debit and card payment’s for me there is no downside easy to use and highly beneficial. Everyone should have this account Reviewed on: 22nd February 2023

Satisfied customer for over 30 years

Never had a single bad experience. The app makes life so easy Reviewed on: 22nd February 2023

Great customer service

Whether on the phone or in person, the people at NatWest are helpful, kind and listen. Reviewed on: 22nd February 2023

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