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NatWest: Reward Platinum account reviews

Name: Reward Platinum account
Rating: 4.67 (453 reviews)

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4.67

Based on 453 reviews, last reviewed 21st Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Quick easy to navigate feel protected and listened to Quick easy to navigate feel protected and listened to Reviewed on: 21st August 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum account reviews (453)

Very efficient and reliable bank

I have been with NatWest for 14 years and never had any problems Reviewed on: 23rd February 2023

Bank award

Have been using for a while now and have always had good service Reviewed on: 22nd February 2023

Does everything i need

My phone is covered, my travel is covered, and I have the knowledge that if my car breaks down it’s covered and on top of that I get cash back on direct debit and card payment’s for me there is no downside easy to use and highly beneficial. Everyone should have this account Reviewed on: 22nd February 2023

Satisfied customer for over 30 years

Never had a single bad experience. The app makes life so easy Reviewed on: 22nd February 2023

Great customer service

Whether on the phone or in person, the people at NatWest are helpful, kind and listen. Reviewed on: 22nd February 2023

Useful, easy to use app

The app is constantly being updated with useful features which makes banking easy and convenient Reviewed on: 22nd February 2023

Very straightforward to work with

I use the app very often to follow the progress of all my accounts with NatWest. I find it very useful to keep in touch with my money. I can use it anywhere on my phone or iPad. It is clear, gives easy help instructions and there is no time wasting in the searches. Reviewed on: 21st February 2023

Okay product a d service. Excellent app

Can't complain, reliable service Reviewed on: 21st February 2023

A no fuss, great bank

They make banking simple, all that’s needed and rewards too! Reviewed on: 21st February 2023

Best bank

Very accommodating bank and the banking app is so easy to use. Updated regularly and very informative Reviewed on: 21st February 2023

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