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NatWest: Reward Platinum Account reviews

4.61
Based on 451 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026
Marina's avatar
Marina

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (451)

Natwest

5
Brilliant app very useful and very easy to use. Reviewed on: 21st February 2023

An Excellent App

4
Using the app has shown me a new way of banking rather than going into the branch or calling the branch on the phone. From bank transfers to interest calculations, you name it the app has it. Highly recommended. Reviewed on: 21st February 2023

Professional

5
Excellent,staff are always very helpful and always there to advise me on any number of subjects. Reviewed on: 21st February 2023

Brilliant

5
Everything I need from my bank and app. Reviewed on: 21st February 2023

Ease of use

5
Love how easy it is to use the app plus all the information is there Reviewed on: 21st February 2023

Best bank

5
My favourite bank i love it,it helps me so much and always a useful Reviewed on: 20th February 2023

SIMPLE AND EFFECTIVE

5
Love this app… pretty much does everything I need banking wise Reviewed on: 20th February 2023

Great secure app

5
Been using app for a long time it’s been brilliant so far and gets better Reviewed on: 20th February 2023

Fantastic

5
I have always banked with NatWest and probably always will. The customer service and the banking app are just great. Not tempted to leave for the incentives Reviewed on: 20th February 2023

No fear banking

4
Fantastic friendly staff with a bank that offers everything Reviewed on: 20th February 2023

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