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NatWest: Reward Platinum account reviews

Name: Reward Platinum account
Rating: 4.62 (452 reviews)

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4.62

Based on 452 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very helpful with debt management, good website, exc... Very helpful with debt management, good website, excellent human response. Reviewed on: 11th June 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum account reviews (452)

Nat west account and online banking

Easy to use online. Friendly professional in branch staff. Great security features. Reviewed on: 21st February 2023

Natwest

Brilliant app very useful and very easy to use. Reviewed on: 21st February 2023

An Excellent App

Using the app has shown me a new way of banking rather than going into the branch or calling the branch on the phone. From bank transfers to interest calculations, you name it the app has it. Highly recommended. Reviewed on: 21st February 2023

Professional

Excellent,staff are always very helpful and always there to advise me on any number of subjects. Reviewed on: 21st February 2023

Brilliant

Everything I need from my bank and app. Reviewed on: 21st February 2023

Ease of use

Love how easy it is to use the app plus all the information is there Reviewed on: 21st February 2023

Best bank

My favourite bank i love it,it helps me so much and always a useful Reviewed on: 20th February 2023

SIMPLE AND EFFECTIVE

Love this app… pretty much does everything I need banking wise Reviewed on: 20th February 2023

Great secure app

Been using app for a long time it’s been brilliant so far and gets better Reviewed on: 20th February 2023

Fantastic

I have always banked with NatWest and probably always will. The customer service and the banking app are just great. Not tempted to leave for the incentives Reviewed on: 20th February 2023

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