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NatWest: Reward Platinum Account reviews

View other NatWest products
4.77
Based on 448 reviews, last reviewed 30th Mar 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026
MiggyT's avatar
MiggyT

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage
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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (448)

Great product easy to use

5
Straight forward easy interaction using natwest products Reviewed on: 20th February 2023
Stuart Baylis's avatar
Stuart Baylis

Platinum Perfection

5
This Bank account & Bank App has everything I could possibly want/need & more. 10/10 Reviewed on: 20th February 2023
Bret Jackson's avatar
Bret Jackson

App and branch

5
Excellent app. Staff so helpful and friendly in the branch. Maldon Essex. Reviewed on: 20th February 2023
Bec's avatar
Bec

Just the Best Banking App

5
Great Mobile Banking App, easy to use and so much on it Reviewed on: 20th February 2023
Colin's avatar
Colin

Old fashioned values and customer service

5
NatWest, offers customer service second to none in the banking industry. Whilst modern banks are online only and you can’t speak to anyone. NatWest provides the right mix of modern banking with a brilliant online app and good old fashioned face to face customer service. Reviewed on: 20th February 2023
Foresthero's avatar
Foresthero

Great banking App and service

5
Can't fault the app at all, does everything I need to do. Reviewed on: 20th February 2023
David Brown's avatar
David Brown

Great account

5
Very happy with the service I receive from NatWest and in the branch their customer service is excellent Reviewed on: 19th February 2023
Phil's avatar
Phil

Best bank

5
Always helpful and good advice easy banking app Reviewed on: 19th February 2023
Olwyn Mcadam's avatar
Olwyn Mcadam

Great at what they do

5
NatWest are more than helpful when you have a problem. You can tell that they love what they’re doing. There fab and very polite and I wouldn’t change my bank for anything Reviewed on: 19th February 2023
Gareth Thompson's avatar
Gareth Thompson

Great

5
Excellent customer service, banking features and best of all, the NatWest mobile app. Reviewed on: 19th February 2023
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hshah

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