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NatWest: Reward Platinum account reviews

Name: Reward Platinum account
Rating: 4.62 (452 reviews)

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4.62

Based on 452 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very helpful with debt management, good website, exc... Very helpful with debt management, good website, excellent human response. Reviewed on: 11th June 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum account reviews (452)

No fear banking

Fantastic friendly staff with a bank that offers everything Reviewed on: 20th February 2023

Good service all the time

Always available when help needed Reviewed on: 20th February 2023

Great Service

I love the banking app. Probably the best I've used. Simple but effective. Does everything I need it to. Reviewed on: 20th February 2023

The easy peasy app

I've banked with NW for over 35 years, they have always been friendly and helpful. Now with the App my banking is even more straightforward. Reviewed on: 20th February 2023

Great product easy to use

Straight forward easy interaction using natwest products Reviewed on: 20th February 2023

Platinum Perfection

This Bank account & Bank App has everything I could possibly want/need & more. 10/10 Reviewed on: 20th February 2023

App and branch

Excellent app. Staff so helpful and friendly in the branch. Maldon Essex. Reviewed on: 20th February 2023

Just the Best Banking App

Great Mobile Banking App, easy to use and so much on it Reviewed on: 20th February 2023

Old fashioned values and customer service

NatWest, offers customer service second to none in the banking industry. Whilst modern banks are online only and you can’t speak to anyone. NatWest provides the right mix of modern banking with a brilliant online app and good old fashioned face to face customer service. Reviewed on: 20th February 2023

Great banking App and service

Can't fault the app at all, does everything I need to do. Reviewed on: 20th February 2023

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