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NatWest: Rooster card reviews

Name: Rooster card
Rating: 4.76 (17656 reviews)

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4.76

Based on 17,656 reviews, last reviewed 19th May 2026

28% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great for little ones Handy for parents to control can set chores and saving pots. Regular updates. Reviewed on: 19th May 2026

Latest lowest rating:

1

Happy Always helpful and friendly, easy to deal with Always helpful and friendly, easy to deal with Reviewed on: 16th April 2025

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About this product

NatWest Rooster is a kids debit card and app to help your child learn money management skills.

Set spending limits, add money easily and get spend notifications with this prepaid children’s bank card from NatWest. Existing customers get access to Rooster for free.

NatWest Rooster reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Rooster card reviews (17656)

Stuck in a rutt with the contactless & auto card blo...

Stuck in a rutt with the contactless & auto card blocking after five transactions. Initially I liked the product to start with to introduce my children to be independent in the world of money and making payments. We soon then ran into dark issues of the card automatically blocking after five transactions which embarrasses the child. I can understand it's a security measure but it's also scared the children in using it as it declines. You cannot simply remember every fifth purchase you have made to know to enter the pin to reset it again each time. Also shop keepers encourage to use contactless firstly so again added pressure. I've asked customer service if they can take that feature off but they have refused as an option as its supposed to be a security measure. I just feel it's frightened my daughter so much it's defeated the object of being a young person's card. I'm sure there can be a better way of doing this! We also live out in the sticks so there is no ATM as they suggest how to reset it using the ATM. Reviewed on: 12th February 2025

Easy to use and I feel my money is safe...

Easy to use and I feel my money is safe with them Reviewed on: 12th February 2025

20 years and counting

I’ve been with Natwest for almost 20 years, never had a reason to switch to another bank Reviewed on: 12th February 2025

Easy to use & App is fantastic.

Easy to use & App is fantastic. Easy to top up too. Reviewed on: 12th February 2025

I love natwest rooster my kids l

I love natwest rooster my kids l Reviewed on: 12th February 2025

I have never had any faults with NatWest they always...

I have never had any faults with NatWest they always help with any issues. Reviewed on: 12th February 2025

Never had a problem excellent service

Never had a problem excellent company mpany Reviewed on: 12th February 2025

Great wa for children to learn to manage money

Great wa for children to learn to manage money Reviewed on: 12th February 2025

Switching made easy

Moving over from another kids bank account was seamless. It’s great that it cost us nothing because I have an account to. Reviewed on: 12th February 2025

Excellent app for children's bank card

Excellent app for children's bank card and managing payments, pocket money and chores. Easy to load money onto the card via the app/bank account. Would definitely recommend. Reviewed on: 12th February 2025

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