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NatWest: Natwest Rooster Money reviews

4.92
Based on 13,255 reviews, last reviewed 15th May 2025
32% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

User friendly good customer support User friendly good customer support Reviewed on: 15th May 2025
Anshul T's avatar
Anshul T

Latest lowest rating:

1

Happy Always helpful and friendly, easy to deal with Always helpful and friendly, easy to deal with Reviewed on: 16th April 2025
Kelvin O's avatar
Kelvin O

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NatWest Natwest Rooster Money reviews (13255)

Rooster is incredibly easy to use as a parent and gi...

5
Rooster is incredibly easy to use as a parent and gives my children the valuable life experience of being able to manage their own money. Reviewed on: 21st February 2024

Great account for kids

5
Rooster account been great to help my kids learn to spend, save and budget.love it’s free for NatWest customers. great now on Apple Pay and on mobile app for transfers to the account .team were great when daughter experience a fraud transaction. Reviewed on: 21st February 2024

The rooster card is brilliant it’s a great start to...

5
The rooster card is brilliant it’s a great start to banking for children. Reviewed on: 21st February 2024

Good and helpful to monitor how children they are us...

5
Good and helpful to monitor how children they are using money and allowed parents to control their accounts Reviewed on: 21st February 2024

Our children love having their own cards

4
Our children love being in control of their own money and seeing their little pot grow each week. The chores list has been a good incentive. Reviewed on: 21st February 2024

Great service, my kids are learning alot about money...

5
Great service, my kids are learning alot about money with this service, savings and spending. Had an issue with my daughters card and within a few minutes its was sorted by the team. Allways friendly when my children have any questions. Reviewed on: 21st February 2024

Great bank

5
Any issues I have had in the past have been resolved efficiently. Services are use friendly Reviewed on: 21st February 2024

Really great for allowing kids more financial freedom

4
Really great product for allowing kids more financial freedom. It's so useful that my kid can have their own card and makes them feel much more engaged in their purchases, they can even shop online! The customer service is good, we did have a fairly large problem at one point which required them to involve their software development team to solve it so the communication was a bit slow then but overall it was a positive experience. They have a good referral scheme too and I'd definitely recommend them to others. Reviewed on: 21st February 2024

Opened Rooster for my 2 daughters, 2 years ago.

5
Already typed a long detailed explanation, but the website (smartmoneypeople) forced me out to set up an account. Rooster by Nat West works well for my daughters who've had account 2 tears and enjoy learning money management. Reviewed on: 21st February 2024

Great account

5
Really easy to transfer money , I can see when my child has spent some of his money and how much he has left Reviewed on: 21st February 2024

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