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Newbury Building Society: Mortgages reviews

4.82
Based on 1,382 reviews, last reviewed 1st May 2026
10% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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86%
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Latest highest rating:

5

Very helpful, nice people, quick and efficient. Very helpful, nice people, quick and efficient. Reviewed on: 1st May 2026
Guy Sandhurst's avatar
Guy Sandhurst

Latest lowest rating:

1

Newbury Building Society Unhelpful We have had a mortgage with Newbury for years and have never missed a payment so when it came to renewing the mortgage for another 2 years they became... Read more Reviewed on: 4th January 2026
Tina L's avatar
Tina L

About this product

Newbury Building Society have been in the mortgage industry for over 165 years.

Appointments with qualified mortgage advisers can be over the phone, videocall or in branch. Newbury Building Society can help with mortgages in a wide range of circumstances including first time buying, retirement, self employed and buy to let.

Newbury Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Mortgages reviews (1382)

Great service, well informed staff.

5
Great customer service and helpful information on a variation of products Reviewed on: 4th January 2018

Best option for shared ownership

4
Newbury were so good at re newing our mortgage offer. We had 18 months of delays getting into our new build shared ownership property. They kept our mortgage offer going throughout the delays. They are easy to get hold of and always helpful. They even sent us a moving in box which was so unexpected and made the experience of using them go above and beyond what we expected. Reviewed on: 12th December 2017

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