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Newbury Building Society: Savings reviews

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4.88
Based on 8,715 reviews, last reviewed 30th Apr 2026
81% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing customer service I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8715)

In branch service review

5
Friendly staff. Very knowledgeable about products. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
thank you Nicole for your help! Great service. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Nicole who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Physical branches helpful and informed colleagues. Efficient service. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Great to have actual branches where I can speak to a real human being. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Friendly, Helpful, well explained. I like having the passbook. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Great to have face to face conversation. Less paperwork - prefer online. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Everyone is always friendly and helpful , which is lovely. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Great customer service, lovely staff. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
A friendly set of staff and always helpful. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
help was very good and was willing to help. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

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