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Newbury Building Society: Savings reviews

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4.88

Based on 8,715 reviews, last reviewed 30th Apr 2026

81% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Amazing customer service I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8715)

In branch service review

5

Personal touch, someone to speak to. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

Absolutely excellent service and branch staff, Passbooks wonderful. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

Everything explained to us clearly. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

Benn with them for years, wont go anywhere else. Reviewed on: 30th April 2025

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025

In branch service review

5

Always very helpful and smiling. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

Always polite service quick and easy. Reviewed on: 30th April 2025

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025

In branch service review

5

Very polite and explained options clearly. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

Didn't have an appointment to set up ISA come into branch was able to help. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

Efficient service. All options explained clearly. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

More chairs for waiting as hard for me to stand. Reviewed on: 30th April 2025

Reply from Newbury Building Society Thank you for taking time to leave us feedback - we are sorry that there was nowhere available for you to sit, we will look into that as it is not our normal service level. Response date: 9th May 2025

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

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