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Newbury Building Society: Savings reviews

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4.89
Based on 8,677 reviews, last reviewed 6th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026
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PB

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8677)

In branch service review

5
very friendly staff and easy transactions. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

4
Experience very good - but if you do away with passbooks I will close my accounts. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

4
We had an appointment but waited in a queue - not sure where we had to be. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Very helpful in activating power of attorney. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Debbie was very helpful and polite and explained it all very well. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Very efficient. Got everything done. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
I find it all so easy and everyone is so helpful. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Difficult to access accounts online, log-in details do not work from one day to another. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Lovely to deal with someone who knows what they are doing. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Always great friendly customer service. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

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