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Newbury Building Society: Savings reviews

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4.88
Based on 8,718 reviews, last reviewed 6th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

So personal. So personal. Very nice to talk with a member of staff face to face. Reviewed on: 6th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8719)

In branch service review

5
Service from Tracey was excellent. We go to other providers for savers with better rates. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Tracey who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Very obliging, helpful and explained everything clearly. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Wanted to transfer money from 2 exiting accounts into a new ISA helpful. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Very helpful and friendly staff. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Glad you're still on the high street. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Dawn, was excellent, polite, smartly presented knowledgeable and patient as was Tracy, all members of the team. I have speaker to. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Dawn and Tracy who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Friendly helpful staff. Andover office easy to get to still using passbook. So easy. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to the Andover team who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Excellent and informative service. Explained all my options and very helpful choosing the right products for needs. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Friendly staff and helpful cannot fault service. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

A bank where you communicate with people.

5
I've always found the staff to be very helpful, but more importantly you communicate with people rather than bots or automated systems. There are no frustrations of dealing with machines who don't understand your problem and give unhelpful nonesense responses or simply terminate the 'conversation'. Reviewed on: 28th April 2025
M V's avatar
M V
Reply from Newbury Building Society Hi thank you for taking the time to leave us a review, we really do appreciate it. Response date: 28th April 2025
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Newbury Building Society

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