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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

5
Very kind, and provide lots of information on the savings accounts. Reviewed on: 29th November 2024

In branch service review

5
Good opening hours and friendly staff. Reviewed on: 29th November 2024

In branch service review

3
Senior saver account should offer monthly interest payment option inline with usual building society practice. Less restrictive notice withdrawals on accounts needed. These would encourage more new savers and investments. Reviewed on: 29th November 2024

In branch service review

5
Such lovely members of staff to help - great experience. Reviewed on: 29th November 2024

In branch service review

5
Very useful information provided. Reviewed on: 29th November 2024

In branch service review

5
Very helpful and efficient members of staff in Abingdon. Reviewed on: 29th November 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th January 2025
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Newbury Building Society

In branch service review

5
Sam explained everything so that we understood our savings. Reviewed on: 29th November 2024

Opening a new account

5
The branch staff were very helpful on setting up a new account. Unfortunately I needed assistance from the online help team when getting electronic access for the first time Reviewed on: 29th November 2024
Paul S's avatar
Paul S

Helpful, friendly, knowledgeable staff.

5
Helpful, friendly, knowledgeable staff. Reviewed on: 29th November 2024
Mark T's avatar
Mark T
Reply from Newbury Building Society Hi Mark - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 29th November 2024
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Newbury Building Society

I did have trouble transferring money to my newly op...

4
I did have trouble transferring money to my newly opened account, however when I rang the server was able to advise me what to do. Although initially my transaction wasn’t working properly I was advised to send a secure message which resulted in my transaction being completed Reviewed on: 22nd November 2024
Pippa 's avatar
Pippa
Reply from Newbury Building Society HI Pippa - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 28th November 2024
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Newbury Building Society

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