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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8789 reviews)

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4.89

Based on 8,789 reviews, last reviewed 28th Aug 2026

150% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

In branch service review

I always find the staff happy to help no matter what I am doing!. Reviewed on: 30th September 2024

In branch service review

Amazing service as always in the Hungerford branch. Reviewed on: 30th September 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 14th October 2024

In branch service review

I like that you can sit down and talk to a person face-to-face to be served. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 10th October 2024

In branch service review

I like the friendly and helpful staff. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 10th October 2024

In branch service review

Staff always so helpful and polite. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 10th October 2024

Quick easy and Nicol was very knowledgable and frien...

Quick easy and Nicol was very knowledgable and friendly Reviewed on: 28th September 2024

Reply from Newbury Building Society Thank you for taking the time to provide feedback, we do appreciate it and will be sure to share your feedback with Nicole, who will be so pleased to read it. Response date: 1st October 2024

Friendly informative staff thank you

Friendly informative staff thank you Reviewed on: 27th September 2024

Reply from Newbury Building Society Thank you for taking the time to provide feedback -we appreciate it. Response date: 1st October 2024

Customer service at its very best

A small society but big on customer service. A good range of savings accounts and very helpful staff. Reviewed on: 24th September 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 25th September 2024

Newbury building society

Excellent communications when dealing with agents. Able to answer questions or will find out. Shame about poor saving interest rates. If better as they previously were, would encourage more business Reviewed on: 20th September 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with the relevant teams. Thank you again. Response date: 24th September 2024

Junior ISA opening

We went into branch to open a junior ISA for our baby. Everyone was helpful and friendly and it took about 15 minutes. This product is not available to open online so we had to go to branch and the experience was very good with the account being opened with a cash deposit. We didn't have to wait and we received confirmation and details via email the next day. Recommended with high rate of interest vs the alternatives. Reviewed on: 20th September 2024

Reply from Newbury Building Society Hi Natalie, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd September 2024

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Newbury Building Society: Savings reviews

150% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8789)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Quick easy and Nicol was very knowledgable and frien...

Friendly informative staff thank you

Customer service at its very best

Newbury building society

Junior ISA opening

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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