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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8681 reviews)

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4.88

Based on 8,681 reviews, last reviewed 17th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8681)

In branch service review

Daisy was so professional and thorough in our appointment, very helpful for us older people. Reviewed on: 30th August 2024

In branch service review

Daisy was very helpful and polite, with great service as always. Reviewed on: 30th August 2024

In branch service review

Friendly and helpful service. I was given all the information I needed, thank you. Reviewed on: 30th August 2024

In branch service review

Great service, Daisy was very helpful as always. Reviewed on: 30th August 2024

In branch service review

I am enjoying the new Thatcham branch!. Reviewed on: 30th August 2024

Very friendly and helpful staff in branch.

Very friendly and helpful staff in branch. They did what they said they would. Reviewed on: 30th August 2024

Patience and acumen.

Very pleased with revision process of current savings and additional account opened. Special thanks to Rachel for her patience and attention to providing the most appropriate savings package for me. Reviewed on: 30th August 2024

Excellent Customer Service

My patrner and I made an appointment at the Newbury branch of Newbury Building Society, We were very happy with the excellent customer service given to us by Hazel Parker, she advised us on a savings acoount for seniors, I also enquired about a Business savings account as we had looked on line and discovered Newbury Building Society paid a better interest rate than the one I currently have, Hazel has very good knowledge about savings products and already had the information for us in hand , my partner and I opened the Senior savings account and I will definately open a Business savings account , Hazel is a huge asset to Newbury Building Society,she was like talking to friend with a very professional persona. Reviewed on: 28th August 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it and will share your comments with Hazel, who will be so pleased to read them. Thank you Jacqueline! Response date: 29th August 2024

I called on the phone and I received excellent help...

I called on the phone and I received excellent help from Aimee. She then sent out the necessary form already filled out apart from the figure that I wanted to invest and my signature. Now all has been taken care of and completed. Reviewed on: 23rd August 2024

Reply from Newbury Building Society Hi Wendy, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Aimee, who will be so pleased to hear them. Response date: 27th August 2024

Excellent products, friendly staff, very professional.

Excellent products, friendly staff, very professional. Reviewed on: 23rd August 2024

Reply from Newbury Building Society Hello David, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 27th August 2024

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8681)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Very friendly and helpful staff in branch.

Patience and acumen.

Excellent Customer Service

I called on the phone and I received excellent help...

Excellent products, friendly staff, very professional.

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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