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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 11th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service Connor was very helpful and gave good advice on the savings account that was appropriate for my circumstances. I would recommend Newbury Building Soc... Read more Reviewed on: 11th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

4
Excellent service - first time I have invested in this building society. No delays with paperwork. Reviewed on: 31st July 2024
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In branch service review

5
Nice atmosphere, greeted with a smile. Reviewed on: 31st July 2024
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In branch service review

5
Very empathetic staff, all very supportive. Reviewed on: 31st July 2024
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In branch service review

5
Very helpful, service is always good. Reviewed on: 31st July 2024
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In branch service review

5
All such wonderful staff, so helpful. Reviewed on: 31st July 2024
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In branch service review

5
I like being able to visit a branch. Reviewed on: 31st July 2024
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In branch service review

5
Lovely, friendly staff as always. Very efficient too. Reviewed on: 31st July 2024
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In branch service review

5
I like that you care able to go into a branch and speak to a person. Reviewed on: 31st July 2024
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In branch service review

5
Staff always very friendly and welcoming. Reviewed on: 31st July 2024
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In branch service review

4
Convenient local branch. All in branch are very helpful. Frustrating that the Newbury app could not help to solve my problem of setting up a nominated account. Reviewed on: 31st July 2024
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