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Newbury Building Society: Savings reviews

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4.88
Based on 8,725 reviews, last reviewed 13th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

In branch service review

5
New office looks amaing (bit noisy at the moment though). Would appreciate a hard, upright chair for waiting. Reviewed on: 30th April 2024
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Verified Member

In branch service review

5
Love the new look of the Thatcham branch, looks really modern. Reviewed on: 30th April 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words about the branch new look! So pleased you like it - we think its lovely! Response date: 3rd May 2024
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Newbury Building Society

In branch service review

5
Like the personal, human service. Incredibly knowledgeable and efficient. Great folks. Open a branch in Colchester!. Reviewed on: 30th April 2024
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Verified Member

In branch service review

4
Love the new branch in Thatcham. Would be helpful if there was more counter staff though. Reviewed on: 30th April 2024
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Verified Member

In branch service review

5
Great new facilities in the new Thatcham branch. Reviewed on: 30th April 2024
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 4th June 2024
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Newbury Building Society

In branch service review

5
Need a sign on the front door of the Thatcham branch to tell you to stand back as the door opens outwards. Reviewed on: 30th April 2024
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Verified Member

In branch service review

5
I don't live in the area otherwise I would definitely recommend. Reviewed on: 30th April 2024
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 4th June 2024
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Newbury Building Society

In branch service review

5
Staff are always very helpful and friendly. Reviewed on: 30th April 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th June 2024
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Newbury Building Society

In branch service review

5
Not had any problems since opening my accounts. Reviewed on: 30th April 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th May 2024
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Newbury Building Society

In branch service review

5
Friendly, helpful staff who are always happy to help. Reviewed on: 30th April 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 8th May 2024
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Newbury Building Society

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