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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,789 reviews, last reviewed 28th Aug 2026
150% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026
John S's avatar
John S

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

In branch service review

5
Always a smile and always helpful. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreicate it. Response date: 3rd May 2024
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Newbury Building Society

In branch service review

5
Easy to access money, local and friendly staff. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 3rd May 2024
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Newbury Building Society

In branch service review

5
Staff always put customers first, everyone is so friendly, always. Love the refurb too. Staff are fabulous and chatty, such assets to the business. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind comments. We do appreicate it. Response date: 3rd May 2024
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Newbury Building Society

In branch service review

5
Lovely new office - nice and bright and fresh. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th June 2024
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Newbury Building Society

In branch service review

5
New office looks amaing (bit noisy at the moment though). Would appreciate a hard, upright chair for waiting. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Love the new look of the Thatcham branch, looks really modern. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words about the branch new look! So pleased you like it - we think its lovely! Response date: 3rd May 2024
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Newbury Building Society

In branch service review

5
Like the personal, human service. Incredibly knowledgeable and efficient. Great folks. Open a branch in Colchester!. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

4
Love the new branch in Thatcham. Would be helpful if there was more counter staff though. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Great new facilities in the new Thatcham branch. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 4th June 2024
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Newbury Building Society

In branch service review

5
Need a sign on the front door of the Thatcham branch to tell you to stand back as the door opens outwards. Reviewed on: 30th April 2024
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Verified Member

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