Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8755 reviews)

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4.89

Based on 8,755 reviews, last reviewed 5th Jul 2026

40% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always friendly and helpful never disappointed with... Always friendly and helpful never disappointed with the service I have received . I regularly visit my branch as my pension is paid into my account ex... Read more Reviewed on: 5th July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8755)

In branch service review

Clear explanations given in a friendly manner. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 2nd April 2024

In branch service review

Telephoned and spoke to Louisa who was really helpful. Went in branch today and it was excellent too. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We will share your comments with Louisa, who will be so pleased to read them. Response date: 2nd April 2024

In branch service review

NBS would benefit from increasing Saturday opening times and having environmentally friendly passbook wallets to be available. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. We review our opening times regularly so will ensure we include your feedback in this review. Response date: 2nd April 2024

In branch service review

Faultless, nothing to complain off - no improvements necessary. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words - we do appreciate it. Response date: 2nd April 2024

In branch service review

Newbury Building Society Newbury branch is a very helpful and relaxing place. They explain things well. Reviewed on: 28th March 2024