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Newbury Building Society: Savings reviews

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4.88
Based on 8,725 reviews, last reviewed 13th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

In branch service review

4
Would be nice to be more informative but colleague who dealt with us way better,. Reviewed on: 28th March 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th April 2024
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Newbury Building Society

In branch service review

5
Excellent and professional service from Laura. Reviewed on: 28th March 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Friendly, helpful and thorough staff. Reviewed on: 28th March 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th April 2024
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Newbury Building Society

In branch service review

5
I am a new member and the introduction team are excellent. Reviewed on: 28th March 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th April 2024
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Newbury Building Society

In branch service review

5
Love the passbooks still, very good. Reviewed on: 28th March 2024
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th April 2024
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Newbury Building Society

In branch service review

5
Very prompt service by staff, thank you. Reviewed on: 28th March 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th April 2024
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Newbury Building Society

In branch service review

5
I am very appreciative of the help given. Would recommend. Reviewed on: 28th March 2024
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th April 2024
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Newbury Building Society

In branch service review

5
Good clear information given from a very pleasant member of staff. Reviewed on: 28th March 2024
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th April 2024
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Newbury Building Society

In branch service review

5
A very friendly and knowledgeable team. Reviewed on: 28th March 2024
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th April 2024
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Newbury Building Society

In branch service review

4
Wider operational area needed. Quicker raising of interest rates on savings accounts when base rate rises. Reviewed on: 28th March 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. Following a base rate change we review the rates for both our savings and mortgage customers and this does take a few days and the procedures we follow from a regulatory point of view mean the changes are implemented as soon as possible. We are reviewing the process to ensure we are implementing change as swiftly and efficiently as possible. Response date: 30th April 2024
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Newbury Building Society

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