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Newbury Building Society: Savings reviews

4.88
Based on 8,683 reviews, last reviewed 24th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service for a new customer Joined the society. Streamline service easy to open account and staff member very friendly and efficient. Reviewed on: 24th March 2026
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Jaycee

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8683)

I wanted to open a Cash ISA

4
I wanted to open a Cash ISA with you but was unable to do so online, so I had to visit the Thatcham Branch. I was looked after very well and all the paperwork was completed easily. Reviewed on: 22nd March 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Thatcham branch, who will be so pleased to hear them. Response date: 26th March 2024
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Newbury Building Society

Sarah Jones was excellent and patient...

5
Sarah Jones was excellent and patient dealing with the power of attorney and explaining the accounts Reviewed on: 22nd March 2024
Reply from Newbury Building Society Hi Olive - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Sarah, who will be so pleased to hear them. Response date: 26th March 2024
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Newbury Building Society

Nice people to deal with

5
I needed to open a postal savings account and my application was swiftly dealt with by a friendly branch manager. Reviewed on: 22nd March 2024
Reply from Newbury Building Society Hi Thomas - we appreciate the time taken to leave us your feedback, thank you. Response date: 26th March 2024
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Newbury Building Society

Excellent company amazing customer service

5
Excellent company amazing customer service Reviewed on: 21st March 2024
Reply from Newbury Building Society Hi Jane - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th March 2024
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Newbury Building Society

Newbury Building Society look after their members.

5
Newbury Building Society look after their members. The interest rates for savings products are reviewed often and any opportunity to increase rates to benefit members are passed on. The limit to deposit this tax year and for the next tax year has been raised for the Exiting Member Account and this is a great benefit. Reviewed on: 21st March 2024
Reply from Newbury Building Society Hi Tracy, thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 26th March 2024
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Newbury Building Society

Brilliant

5
Brilliant customer service, genuinely friendly. Reviewed on: 21st March 2024
Reply from Newbury Building Society Hi Tina - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th March 2024
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Newbury Building Society

Savings account

5
I have several accounts with Newbury and I always find the staff so helpful Reviewed on: 20th March 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 20th March 2024
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Newbury Building Society

Great customer service and fair savings rates

5
Staff always friendly, helpful and care about the customers. They have some simple savings with good rates and I like the fact that the rates don't drop off after a set period. Have saved with them for years and visited a few branches and always feel valued as a customer. Reviewed on: 20th March 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th March 2024
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Newbury Building Society

Fantastic range of accounts that suit my circumstanc...

5
Fantastic range of accounts that suit my circumstances and with great rates. On top of that, the advisers are very competent and caring. Reviewed on: 19th March 2024
Reply from Newbury Building Society Hi Olive, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th March 2024
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Newbury Building Society

Excellent advice to open new ISA accounts

5
We were very grateful indeed to be given an appointment at such short notice. We were most impressed by the attention given to our rather urgent enquiries, We were able to set up two ISA accounts quickly with confidence. Reviewed on: 19th March 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th March 2024
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Newbury Building Society

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