Write a review

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8725 reviews)

View other Newbury Building Society products

4.88

Based on 8,725 reviews, last reviewed 13th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8725)

Opening new savings account

After using the online chat function to ask questions about the best process to open an account (recieving relatively quick and useful responses) I met with Nicole to discuss my savings options. She was helpful and efficient (and friendly) and gave excellent follow up to confirm the approval of the new account. I have long been a member of Newbury and I appreciate their commitment to community and fund their staff always helpful. The rates are competitive. Reviewed on: 13th March 2024

Reply from Newbury Building Society Hi Rebecca, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th March 2024

I had an exceptional experience with Sarah Thompson...

I had an exceptional experience with Sarah Thompson at the Winchester branch. Sarah was friendly and professional, and provided detailed information about the Savings account and other products. We also had a great chat about Australia and Winchester. Sarah's colleague was also friendly and approachable and they both made me feel very comfortable and happy to be there for my scheduled appointment. Reviewed on: 12th March 2024

Reply from Newbury Building Society Hi Carli - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Sarah, who will be so pleased to hear them. Response date: 13th March 2024

My experience

Very clear and helpful. On time. Reviewed on: 11th March 2024

Reply from Newbury Building Society Hi - thanks for taking the time to leave us a review, we really do appreciate it. Response date: 12th March 2024

Staff very friendly.

Staff very friendly. Tracey Jones was very efficient and explained everything clearly. Reviewed on: 11th March 2024

Reply from Newbury Building Society Hi Stewart - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th March 2024

Simplicity

We found the staff very helpful and opening a savings account was relatively easy. Reviewed on: 9th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Brian, we appreciate it. Response date: 11th March 2024

Very welcoming, no problems and all straightforward

Very welcoming, no problems and all straightforward Reviewed on: 8th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Alan, we appreciate it. Response date: 11th March 2024

Friendly and helpful, proactive service.

Friendly and helpful, proactive service. Excellent advice and efficient service. Staff immediately available. Very approachable. Reviewed on: 8th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Ann, we appreciate it. Response date: 11th March 2024

Everything was done in a timely and polite way.

Everything was done in a timely and polite way. With explanations as we went through the process of opening a new account Reviewed on: 8th March 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th March 2024

The communication was good and very professional.

The communication was good and very professional. All the documents were shared securely. Reviewed on: 8th March 2024

Reply from Newbury Building Society Hi Leo - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th March 2024

So easy to open an account

I was able to open an account very easily and quickly, outside of normal working hours :) Reviewed on: 1st March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Joanna, we appreicate it. Response date: 4th March 2024

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Club Lloyds Saver
from Lloyds Bank 4.36 from 76 reviews
Savings
from Ecology Building Society 4.90 from 582 reviews
Branch Flexible Saver
from Nottingham Building Society 5.00 from 5 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.81 from 1383 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub